InsightFinder AI is a machine learning platform designed to help organizations unlock value from their IT operational data. InsightFinder AI enables businesses to analyze performance metrics and log files, detect anomalies, find root causes of system deviations, identify recurring patterns, and predict potential outages or critical events—bringing in IT staff only when necessary.
The company’s patented technology is available through both online subscriptions and on-premise deployment, making it adaptable for a variety of enterprise IT environments. By automating the detection and diagnosis process, InsightFinder AI aims to reduce downtime and operational risks, supporting proactive IT operations management.
How was InsightFinder AI started?
InsightFinder AI is based on more than 15 years of research and development in distributed systems and predictive analytics. The company's technology has been evaluated and licensed by major tech firms like Google. InsightFinder Inc. was officially launched in 2016 after securing a National Science Foundation Small Business Innovation Research (NSF SBIR) Phase I award. Subsequent NSF SBIR Phase II and Phase IIB awards, as well as grants from Google, IBM, and Credit Suisse, brought total research funding to over $4 million.
Who uses InsightFinder AI?
InsightFinder AI serves a range of enterprise customers seeking to improve IT operations and reliability. Notable organizations using InsightFinder AI’s solutions include:
- Google Cloud
- Dell
- Lenovo
- Comcast
- Centerity
- UBS
- China Mobile
- Inq-ITS
- Source Digital
- Visa
This customer list highlights their focus on large enterprises across sectors such as technology, finance, telecommunications, and digital services.
Who leads InsightFinder AI?
The company’s leadership team brings deep expertise in distributed systems, software, and enterprise operations:
- Helen Gu: Founder, CEO, and Chief Scientist; a leading expert in distributed systems and predictive analytics, Professor at North Carolina State University, with over 90 research papers and 11 patents.
- John Whittington: Chief Operating Officer, with more than 25 years of enterprise software sales experience.
- Ciaran Byrne: VP of Product.
- Dave Mountain: VP of Marketing.
- Dr. Ting Dai: Staff Data Scientist & Solution Architect.
You can learn more about their mission and team on their About page.
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