Zingly.ai is a software company specializing in artificial intelligence and digital-first customer experience (CX) technology. The company develops solutions that help businesses transform customer service from a traditional support function into a strategic driver of growth.
By combining generative AI with intuitive communication tools, Zingly.ai enables organizations to deliver exceptional customer experiences, improve operational efficiency, and increase revenue. Their technology is designed to help companies expand wallet share and turn customer interactions into opportunities for business advancement.
How was Zingly.ai started?
Zingly.ai was founded by a team with extensive experience in customer experience, AI, and technology leadership. The founding team includes:
- Gaurav Passi: CEO & Co-Founder, with 25 years of CX experience.
- John D’Amour: Head of Product & Co-Founder, previously at Five9 and Amdocs.
- Piotrek Chojnowski: Head of CX & Design & Co-Founder.
- Jafar Adibi: Head of AI & Technology.
- Brian Schnack: Head of Success, previously at Five9 and Amdocs.
- Pat Oldenburg: CMO with 20 years of experience.
- Gary Chan: CRO.
You can learn more about their leadership and company background on their About page.
Who uses Zingly.ai?
While specific customer names are not listed, Zingly.ai primarily serves businesses looking to modernize their customer service operations with AI-driven solutions. Their platform is designed for companies seeking to enhance customer engagement, drive revenue growth, and improve efficiency through digital-first CX tools.
What makes Zingly.ai different?
Zingly.ai stands out by integrating generative AI with user-friendly communication platforms. This approach supports companies in not only managing customer interactions more effectively but also leveraging them as strategic assets for growth and operational improvement.
Where is Zingly.ai based?
Zingly.ai is headquartered in San Francisco, CA, United States. The company operates as a privately held business with a team size of 11-50 employees.
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