Truss is a remote-first, fully distributed professional services company specializing in user-centered software development for organizations and government agencies. Truss helps modernize and scale digital services, focusing on resilient team building and a consultative, human-centered approach to solving civic and enterprise technology challenges.
Truss works closely with clients to align teams and stakeholders, aiming to deliver high-impact results in short timeframes. Their approach is rooted in pushing the boundaries of what's familiar or expected, with a goal of raising the standard for excellence in digital service delivery. Projects led by Truss have impacted over 20 million end users, reflecting their focus on large-scale, mission-critical systems.
Who Uses Truss?
Truss primarily serves public sector organizations as well as healthcare and enterprise clients looking to modernize their digital infrastructure. Notable customers include:
- Department of Defense
- United States Transportation Command
- Digital Service at VA
- Medicare
- Medicaid
- Nuna
- Nava
- Large healthcare systems
How Was Truss Started and Who Leads the Company?
Truss was founded by a team of professionals with deep experience in government, delivery management, user experience, and large-scale technology projects. Key founding team members include:
- Catherine Meng (Former CMS Deputy Director)
- Aryeh Jacobsohn (Head of Delivery)
- Mark Ferlatte (Former CTO)
- Greg Troester (Delivery Manager)
- Stuart Holland (Director of Client Engagement Management)
- Andrew Nelson (IRS Direct File pilot team)
- Sarah Madden (SITH project)
- Anna Gingle (UX specialist)
- Victoria Vega (Internal culture initiatives)
Their collective backgrounds reflect a commitment to public service, large-scale systems, and human-centered design. Read more about their team on the Truss About Page.
What Makes Truss Different?
Truss distinguishes itself through a fully distributed, salary-transparent workplace, and a strong focus on diversity and resilience within teams. Their consultative style, combined with deep civic tech experience, positions them as a trusted partner for digital transformation projects that must balance user needs, regulatory requirements, and operational resilience.
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