Snackpass is an all-in-one technology solution designed specifically for quick-serve restaurants. The company provides a seamlessly integrated ecosystem of hardware and software that streamlines restaurant operations through AI-powered, self-serve technology.
Snackpass’s platform enables restaurants to improve efficiency for both staff and customers by automating ordering and payment processes. Its system is built around self-serve kiosks, in-store devices, and mobile ordering, all designed to deliver a smooth and efficient experience. In addition to operational tools, Snackpass offers a unique social buying feature that allows users to share loyalty points with friends, turning each purchase into a shared experience and helping restaurants attract new customers.
How Was Snackpass Started?
Snackpass was founded by Kevin and Jamie, who began developing the company while they were students at Yale. Their goal was to create technology that improves the restaurant experience for both operators and customers. You can read more about their story on the Snackpass About page.
Who Uses Snackpass?
Snackpass primarily serves quick-serve and fast-casual restaurants looking to modernize their operations and engage customers digitally. Notable customers include:
- Xing Fu Tang
- Ole Ole Burrito Express
- Riceful
- Empanada Factory
- Presotea
- Alley Kitchens
- Johnny Rockets
- Yifang
- T-Swirl Crêpe Revolutionized
- Ma's Tea House
These brands use Snackpass to streamline ordering, improve loyalty programs, and offer a social buying experience to their customers.
What Makes Snackpass Different?
Snackpass differentiates itself through its combination of AI-powered, self-serve technology and its integrated approach to both hardware and software. The inclusion of social features—like sharing loyalty points among friends—sets Snackpass apart from traditional restaurant tech providers, helping restaurants drive repeat business and customer referrals.
Where Is Snackpass Based and Who Backs the Company?
Headquartered in San Francisco, California, Snackpass is a privately held company with a team size between 51 and 200 employees. The company has raised over $90 million in funding from leading investors including Craft Ventures, Andreessen Horowitz, General Catalyst, First Round, Y Combinator, and notable figures from the entertainment and hospitality sectors.
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