ShipperHQ is a global shipping optimization platform designed to help eCommerce businesses create flexible, profitable shipping strategies. The platform enables merchants to manage and customize shipping options, rates, and delivery choices at checkout, giving them full control over how, where, and when they ship products to customers.
ShipperHQ serves as a centralized solution for businesses to streamline shipping operations, integrating with various carriers, eCommerce platforms, and fulfillment services. By leveraging the tools provided, companies can offer accurate shipping rates, set up complex shipping rules, and optimize for cost or speed, ultimately improving the customer experience and reducing operational overhead.
How Did ShipperHQ Start?
ShipperHQ was developed by the team that previously built WebShopApps, a solution adopted by tens of thousands of eCommerce merchants worldwide. Drawing from this experience, the company was founded to address the need for greater flexibility and control in shipping management for online retailers. The founding team includes technical and operational leaders such as Genevieve Eddison (CTO), Quentin Montalto (COO), Jo Baker (CEO), and Lloyd Baker (Chief Strategy Officer), who bring years of expertise in software development and eCommerce logistics.
Who Uses ShipperHQ?
ShipperHQ’s platform is used by a broad range of businesses, from small online shops to major global brands seeking to optimize their shipping processes. Notable customers include:
- Sony
- Toyota
- P&G
- Kelloggs
- Kohler
- Cadbury
- Solo Stove
- Elemis
- Tecovas
- Cox & Cox
Other users span industries such as food (Clean Eatz Kitchen, Lammes Candies), sports and fitness (Title Boxing, TRX Training), manufacturing (Agri Beef, Matheson Gas), and specialty retail (Bobbie, Adore Beauty, Royal Collection Trust, Bensons for Beds). This diverse client list demonstrates ShipperHQ’s adaptability to various shipping challenges across different sectors.
What Makes ShipperHQ Distinct?
ShipperHQ stands out by providing merchants with granular control over shipping logic that would otherwise require complex custom development. The platform’s flexibility allows businesses to:
- Offer customized shipping rates and methods based on product, destination, or customer group
- Integrate with multiple carriers and eCommerce platforms
- Handle complex scenarios like in-store pickup, multi-origin shipping, and delivery date selection
- Improve operational efficiency and customer satisfaction at checkout
For more details on their mission and team, visit the ShipperHQ About page.
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