ProProfs is a SaaS software provider that offers a comprehensive suite of tools to help organizations enhance employee training, streamline customer support, and improve customer satisfaction. ProProfs delivers cloud-based solutions such as Training Maker, Quiz Maker, Survey Maker, Knowledge Base, CRM, and more, supporting companies in building smarter teams and happier customers.
ProProfs serves over 15 million users in more than 150 countries, making it a global platform for online training, knowledge management, and customer engagement. The company’s software suite is designed to address core business needs in learning, assessment, customer support, and sales operations.
Key Products and Solutions:
- Training Maker
- Quiz Maker
- Survey Maker
- Qualaroo Insights
- Live Chat
- Help Desk
- Knowledge Base
- Project Management
- Picreel Popups
- BIGContacts CRM
- WebinarNinja
- CourseNinja
ProProfs hosts over one million pieces of content in more than 70 languages and features the world’s largest library of professional tests and quizzes.
How Was ProProfs Started?
ProProfs was founded by Sameer, an ed-tech veteran and serial internet entrepreneur. He established the company with a mission to create delightfully smart software focused on building and sharing knowledge. Sameer’s background includes a Masters in Computer Science from the University of Southern California (USC) and experience founding startups in e-learning, online retail, and search technology. Under his leadership, ProProfs aims to be a 100-year company dedicated to customer delight and meaningful careers.
Who Uses ProProfs?
ProProfs is trusted by a diverse global client base, including Fortune 500 companies and leading educational institutions. Notable customers include Sony, Dell, Yale, Acer, Duracell, Nissan, Adobe, Zoho, and Thermo Fisher. Their solutions are used by organizations seeking to improve employee skills, streamline customer support, and manage knowledge efficiently.
What Makes ProProfs Stand Out?
ProProfs differentiates itself through its broad product suite, global reach, and focus on customer experience. The platform combines training, assessment, support, and engagement tools under one umbrella, making it a one-stop solution for businesses and educational organizations. Its extensive content library and multilingual support further enhance its appeal to international users.
For more about the company’s story and vision, visit the ProProfs About Page.
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