Pike13 is a software platform that helps client-focused businesses efficiently manage scheduling, payments, and client relationships. Designed specifically for organizations offering recurring classes, appointments, or courses—such as fitness studios, music schools, and tutoring centers—Pike13 streamlines day-to-day operations and reduces manual administrative tasks.
The platform offers an intuitive mobile app, allowing business owners and staff to handle essential functions like class scheduling, automated billing, and real-time client management from anywhere. Pike13 eliminates the need for paper-based systems and complex spreadsheets by centralizing check-ins, payment processing, and customer communications within a single solution. This approach enables service businesses to deliver a higher standard of client experience while focusing more on their core offerings.
Who Uses Pike13?
Pike13 is primarily used by small to mid-sized businesses in the wellness, education, and service sectors. Notable customers include SwimLabs, School of Rock, The Villages Gym, Swim Apex, and CrossFit Metro East. These organizations leverage Pike13 to manage memberships, class enrollments, and ongoing customer engagement efficiently.
How Was Pike13 Started and Who Leads the Company?
Founded in Seattle, WA, Pike13 was established by a team with experience in software development and client services. The leadership includes Pam as President, who guides the company's strategic direction and growth; Mark as Vice President of Technology, overseeing software advancements; and MC as Product Manager, responsible for platform enhancement. The team also includes roles dedicated to customer support, onboarding, and sales and marketing, ensuring that Pike13 remains responsive to user needs and industry trends. For more on their team and story, visit their About page.
What Makes Pike13 Different?
Pike13 focuses on simplifying the operational workload for client-based businesses by offering an all-in-one solution tailored to industries with recurring appointments and classes. The mobile-first approach and emphasis on automating administrative processes distinguish Pike13 from traditional scheduling and management tools.
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