What Does OpenBots Do?

    Learn about what OpenBots does, their services, and key information.

    What Does OpenBots Do?

    Name: OpenBots

    Headquarters: Edison, New Jersey, United States

    Employees: 51-200

    OpenBots is an AI-driven unstructured document automation and robotic process automation platform designed to tackle the challenges of manual data entry from non-standardized documents into enterprise IT systems. OpenBots focuses on automating the processing of complex, unstructured paperwork, enabling organizations to move away from labor-intensive manual workflows.

    The platform's primary value lies in its ability to extract, process, and transfer data from a variety of document formats directly into business systems, helping reduce errors, save time, and lower operational costs. OpenBots is especially tailored for sectors where paperwork volume and compliance requirements are high, such as healthcare, insurance, and lending. Their automation solutions are designed to support critical operations in these industries, where manual document handling can slow down processes and impact both efficiency and accuracy.

    Who Uses OpenBots?

    OpenBots serves organizations that require automation of document-heavy workflows, particularly those in healthcare, insurance, banking, and lending. Examples of customers using OpenBots include SelectRx, Complete Care, Schweiger Dermatology, Borland Groover, Blue Cross Blue Shield, SelectQuote, Civista Bank, Citizens, Fidelity, TruHome, Insurica, and Bayview Loan Servicing, among others. This customer base highlights a strong presence in sectors where document handling is core to daily operations.

    How Was OpenBots Started?

    OpenBots was founded by a team with deep expertise in automation, AI, and digital platforms. The founding team includes Zia Bhutta (specialist in AI and automation technologies), Ashish Nangla (CTO & Co-Founder with experience in InsureTech, blockchain, and predictive analytics), Karan Sehgal (Chief Customer Officer overseeing automation deployments), Gabriel Skelton (Head of Artificial Intelligence, focused on banking and lending automation), Cameron Herwig (Senior Product Manager), Ranodeb Banerjee (healthcare automation specialist), Sahil Wadhwa (Senior Enterprise Architect), and Francesca Faerman (Platform Engineer). Their collective backgrounds enable OpenBots to address complex document automation challenges across regulated industries. Learn more on their About page.

    What Makes OpenBots Different?

    OpenBots differentiates itself by focusing on unstructured document automation—a niche where many traditional automation tools struggle. The solution is designed for cost-effectiveness and scalability, making it suitable for organizations that need to process large volumes of diverse documents efficiently. Its emphasis on automating workflows in healthcare, insurance, and lending sets it apart from more generic automation platforms.

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