What Does Mezmo Do?

    Learn about what Mezmo does, their observability platform, and key company information.

    What Does Mezmo Do?

    Name: Mezmo

    Headquarters: San Jose, California

    Employees: 51-200

    Mezmo is an enterprise observability platform that helps organizations harness, process, and gain value from telemetry data. Mezmo offers a telemetry pipeline platform designed for streamlined data collection, profiling, transformation, routing, and analysis—enabling companies to better understand and optimize their operational data at scale.

    Their platform serves as a central hub for managing observability telemetry across complex cloud and hybrid environments. By making telemetry data more actionable and cost-effective, Mezmo empowers observability, security, and platform engineering teams to make faster, data-driven decisions while controlling costs.

    Mezmo is particularly recognized for being the exclusive logging provider for IBM Cloud since 2018, supporting large-scale innovation in cloud observability. The company has received industry recognition as one of the fastest growing companies in the US by Inc 5000 and Deloitte Fast 500.

    Who Uses Mezmo?

    Mezmo’s solutions are adopted by hyper-growth startups and Fortune 500 enterprises seeking to improve visibility into their systems and applications. Their customer base spans a range of industries and includes organizations such as:

    • IBM Cloud
    • Asics
    • Better.com
    • Sysdig
    • 6 River Systems
    • Lime
    • Rappi
    • Reltio
    • MUFG Bank
    • Fabric
    • Optify
    • Freecash
    • Wavelife
    • Bonded Networks
    • Swap
    • Trusted Health
    • Entegration Inc
    • Jump Trading
    • Pickle Robots
    • Lifesize
    • Mantl
    • Relatient
    • Klara
    • Spin
    • Gradle
    • ONX
    • Rainforest
    • Liveramp

    How Was Mezmo Started?

    Mezmo was founded by Chris Nguyen and Lee Liu, who served as the initial CEO and CTO, respectively, from 2016. The leadership team brings deep expertise in enterprise software, SaaS, cloud infrastructure, and observability, with experience from companies like Sauce Labs, Chef, DataStax, and more. The current executive team includes:

    • Tucker Callaway (CEO)
    • Amy Veater (Chief People Officer)
    • Buddy Brewer (Chief Product Officer)
    • Ajay Khanna (Chief Marketing Officer)
    • Sven Delmas (VP of Engineering)
    • Norman Hsieh (VP of Business Development)
    • Bill Balnave (VP of Technical Services)
    • Craig McAndrews (VP of Sales)
    • Douglas Bielecki (VP of Finance)
    • Lauren Nagel (VP of Product)

    Advisors and investors include industry veterans like Dave DeWalt and Joe Floyd. For more on Mezmo’s team and history, visit their About page.

    What Makes Mezmo Different?

    Mezmo stands out for its focus on enterprise-scale observability, deep integration with the IBM Cloud ecosystem, and a flexible telemetry pipeline that allows organizations to control, optimize, and act on their data in real time. This approach delivers both productivity gains and cost advantages for teams managing large, complex infrastructures.

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