Marketrix.ai is a software development company focused on transforming digital product support through intelligent, in-app guidance. Marketrix.ai addresses the challenge of inefficient product support—where traditional approaches like co-browsing can be slow and frustrating—by offering a solution that acts as a "GPS for the Digital World." Their technology leverages simulated spatial understanding to deliver instant, context-aware guidance to users directly within digital products.
How does Marketrix.ai solve product support challenges?
Marketrix.ai's core solution is built to streamline support experiences that are often hindered by complex user interfaces or unclear navigation paths. Instead of relying on manual screen sharing or step-by-step instructions, their system provides automated, real-time guidance tailored to each user's position and actions within an application. This makes the onboarding process smoother and helps users resolve issues more efficiently, reducing frustration and support overhead for businesses.
What makes Marketrix.ai different?
Unlike conventional support tools that require direct intervention from support agents, Marketrix.ai utilizes advanced artificial intelligence and simulated spatial understanding. This allows their platform to interpret digital environments much like a human would, enabling rapid, automated assistance and reducing the need for slow, manual co-browsing sessions. The approach aims to bridge the gap between complex digital interfaces and user accessibility, enhancing the overall user experience.
Who leads Marketrix.ai?
Marketrix.ai was founded by Irosha de Silva and Dr. Yasith Jayawardana, who are recognized for their work in artificial intelligence and user interface technologies. Their expertise drives the company’s focus on building intelligent systems that make digital environments more navigable and user-friendly.
Who uses Marketrix.ai?
While specific customer names are not publicly listed, Marketrix.ai targets organizations seeking to improve in-app support and user onboarding—particularly companies with complex digital products or platforms that benefit from instant, contextual guidance.
Where is Marketrix.ai based?
The company is privately held and headquartered in San Francisco, California, United States, with a team size of 11-50 employees.
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