Katabat is a global SaaS provider specializing in enterprise debt-collection software. Their unified platform, accessible at simplicitycollect.com, leverages proprietary machine-learning technology to help organizations collect more money, faster, while maintaining high security and compliance standards.
Katabat's platform is designed for fast deployment and high configurability, catering to the complex requirements of large-scale debt collection operations. It enables clients to improve collections and recovery rates by delivering personalized, effective communications to customers through their preferred digital channels. This approach addresses the challenge of reaching customers whose traditional contact methods may be ineffective—particularly in early-stage delinquency—while improving customer experience and reducing compliance risk and operational costs.
A key differentiator for Katabat is its strong emphasis on security and compliance. The platform meets stringent standards such as PCI and SOC2, and operates as a PCI Level 1 Service Provider. Data is protected using advanced encryption and secure F5 firewalls, reflecting the company’s commitment to safeguarding sensitive information. More details on their security measures can be found here.
Who Uses Katabat?
Katabat primarily serves enterprise organizations seeking to modernize and streamline their debt collections process. Their solutions are adopted by businesses that require robust compliance, security, and a better customer engagement experience. Notable clients include Tom, Rene, James, Graeme, and Alan, which illustrates a diverse client base across the collections landscape.
How Was Katabat Started?
Katabat was founded by experts from the debt collection and technology sectors. The leadership team brings deep experience in fintech, SaaS, and regulatory compliance:
- Tim O’Brien (CEO): Led company growth and acquisitions, previously at athenahealth.
- Raj Sethuraman (President, Chief Product & Technology Officer): Drives product vision and engineering, with prior roles at Intuit, Wolters Kluwer, United Health Care Group, and Agilent Technologies.
- Rashi Khanna (Chief Operating Officer): Oversees client operations and business scaling, formerly at Oracle.
- Laura Granahan (Chief Financial Officer): Has managed financial growth and integration at companies like Staples and SharkNinja.
- Kevin Holst (Chief Revenue Officer): Experienced in healthcare and SaaS growth, previously at Groups Recover Together and athenahealth.
- Dan Ward (SVP, Marketing & Payments): Nearly 20 years in growth strategy, previously at Waystar.
- Angela Erwin (VP, Risk and Compliance): Integrates security and compliance into product development, with over 22 years at Finvi.
- Robert Fleu (General Counsel): Advises on complex legal/business issues, previously at Waystar.
More details about their leadership can be found on their About page.
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