inFeedo AI is an employee experience platform that leverages conversational AI to help organizations engage employees, predict attrition, and automate HR and IT support. inFeedo AI offers a suite of generative AI-driven solutions designed to help companies listen to their workforce, uncover gaps in culture and management, and respond to employee queries at scale.
Founded in 2016 with a mission to make 100 million employees feel heard and valued, inFeedo AI has rapidly become one of Asia’s leading HR tech platforms. Their flagship AI bot, Amber, acts as a 'Chief Listening Officer,' conducting real-time conversations with employees to surface insights around wellbeing, satisfaction, and potential retention risks. This technology enables people-first leaders to proactively address issues and build stronger workplace cultures.
inFeedo AI is backed by prominent investors, including Y Combinator, Bling Capital, and founders of Gainsight, Freshworks, and Zeta. The platform is used by multinational corporations and conglomerates across more than 60 countries, with customers such as Samsung, Xiaomi, Lenovo, TATA, Godrej, and Bharti.
What technology enables inFeedo AI's platform?
At its core, inFeedo AI utilizes advanced conversational AI and generative AI to automate employee engagement and support. The Amber bot not only conducts employee pulse checks but also answers frequently asked questions related to HR and IT, reducing manual workload for support teams. The platform's AI analyzes feedback and behavioral signals in real time to identify trends and predict attrition risks, helping organizations act before issues escalate.
Who uses inFeedo AI?
inFeedo AI primarily serves large enterprises, multinational corporations, and conglomerates that prioritize employee engagement and retention. Their customer base spans a variety of industries and regions, including:
- Major technology and electronics firms (e.g., Samsung, Xiaomi, Lenovo)
- Leading Indian and global conglomerates (e.g., TATA, Godrej, Bharti)
- Organizations operating across Asia, America, and remote/hybrid environments
Who are inFeedo AI's competitors?
inFeedo AI operates in the growing HR tech and employee experience AI sector. Key competitors and alternative platforms include:
- Simpplr: Focuses on employee communications and experience through a unified platform.
- Moveworks: Uses AI to resolve issues and support employees at work.
- Amelia: Provides AI agents for IT and HR self-service and support.
- CXAI: Offers an AI-powered workplace employee experience app for digital transformation.
- Workai: Delivers internal communications and engagement with analytics.
- Unily: Personalizes digital employee experience using AI and automation.
These platforms each bring their own blend of employee engagement, automation, and AI-driven insights to the market, with inFeedo AI distinguishing itself through its conversational approach and strong presence in Asia.
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