Promptless (gopromptless.ai) is an AI platform that automates the process of updating customer-facing documentation for software teams. By using AI agents, Promptless drafts documentation updates directly from GitHub pull requests, enabling engineering and product teams to keep documentation current as they ship new features and changes.
The service integrates with popular development and collaboration tools such as Jira, Confluence, Linear, and Slack. This allows Promptless to gather contextual information from multiple sources, ensuring that updates are accurate and relevant. In addition to its AI-powered documentation updates, Promptless provides APIs and SDKs, making it adaptable for various software workflows and compatible with SaaS development environments.
Promptless aims to improve customer satisfaction and increase free user conversions by reducing documentation gaps, which can otherwise lead to higher support volume and slower product adoption. By automating a traditionally manual and often neglected task, Promptless helps teams reduce implementation time and support overhead, delivering clearer, up-to-date information to end users.
Founded in 2024 by Frances Liu and Prithvi Ramakrishnan, Promptless was built by a small team focused on leveraging AI to solve documentation challenges for modern software organizations.
How was Promptless started?
Promptless was founded in 2024 by Frances Liu and Prithvi Ramakrishnan. Both founders recognized the critical role that up-to-date customer-facing documentation plays in user adoption and customer support, and set out to automate this process using AI.
Who uses Promptless?
Promptless is designed for software development teams, product managers, and customer-facing teams within SaaS companies. Its integrations with tools like GitHub, Jira, Confluence, Linear, and Slack make it suitable for organizations looking to streamline documentation updates as part of their release and development workflows.
What makes Promptless different?
The primary differentiator for Promptless is its ability to automatically draft documentation updates based on code changes and project management activity, minimizing manual effort. Its rich integrations and AI-driven context assembly help ensure that documentation stays in sync with ongoing software development, reducing the common lag between feature releases and documentation updates.
Who are Promptless's competitors?
Promptless operates in the space of documentation automation and developer tools. Possible competitors include solutions that offer documentation automation, API documentation tools, or other AI assistants for developer workflows. However, Promptless stands out for its focus on end-to-end automation from code change to published documentation, and for its deep integration with development and collaboration platforms.
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