What Does Duffel Do? Travel API Platform Explained

    Learn about what Duffel does, its travel API platform, key services, and major competitors in the B2B travel technology landscape.

    What Does Duffel Do? Travel API Platform Explained

    Name: Duffel

    Headquarters: London, UK

    Employees: 51-100

    Duffel is a B2B travel technology company offering a comprehensive API platform that enables businesses to sell and manage travel services directly within their own apps or websites. Duffel provides a developer-friendly toolkit allowing startups, travel agencies, fintechs, and large enterprises to shop flights and accommodation, purchase extras, and manage bookings, all through a unified integration.

    The platform covers core travel functions such as flight search, booking, seat selection, baggage purchase, and itinerary management. By connecting directly to airlines and accommodation providers, Duffel streamlines the traditionally complex travel distribution process, reducing reliance on legacy systems and manual workflows.

    The Technology Behind Duffel's Travel API

    Duffel leverages modern APIs to simplify access to global airline and accommodation content. Its RESTful API is designed for rapid integration, enabling businesses to:

    • Search, compare, and book flights from multiple carriers
    • Manage reservations, changes, and cancellations programmatically
    • Add ancillaries such as extra baggage and seat selection
    • Access real-time pricing and availability

    This technology empowers companies of all sizes—from new travel startups to established financial enterprises—to add travel booking capabilities without building from scratch or negotiating individual supplier agreements.

    Who Uses Duffel?

    Duffel primarily targets B2B customers, including:

    • Online travel agencies (OTAs)
    • Travel startups and platforms
    • Financial services companies offering travel perks
    • Enterprises seeking to integrate travel booking into their apps or employee benefit programs

    The company is based in London, UK, serving clients across Europe and globally who want to embed travel services into digital experiences.

    Who Are Duffel's Competitors?

    Duffel operates within the travel API and distribution sector, competing with both established and emerging technology providers. Other notable companies in this space include:

    • Traveltek: Provides travel APIs enabling search and direct booking of travel options.
    • Amadeus: A major global distribution system (GDS) offering a wide range of travel APIs for flight, hotel, and destination content.
    • Travelopro: Supplies travel API integration and booking engine solutions.
    • Travelport: Delivers APIs for accessing travel content through a standardized interface.
    • Trawex: Offers API integration services, including GDS and third-party travel APIs.
    • Provab: Provides travel APIs for aggregating and distributing inventory, availability, and pricing.

    Duffel differentiates itself by focusing on developer experience, speed of integration, and providing direct connections to airlines, aiming to reduce complexity for modern businesses building travel products.

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