ClaimSorted is a third-party administrator (TPA) service that enables insurance companies to outsource their claims operations, blending artificial intelligence with expert human oversight to deliver faster, more accurate, and customer-centric claims processing. ClaimSorted specializes in removing the complexity of claims management by handling the end-to-end claims process for insurers, minimizing errors and speeding up assessments.
How Does ClaimSorted’s Technology Enable Modern Claims Management?
ClaimSorted differentiates itself from traditional TPAs by integrating AI technology with experienced claims professionals. This hybrid approach helps automate routine tasks, identify potential errors earlier, and provide a smoother claims experience for policyholders. The combination of automation and expert review is designed to reduce administrative burden on insurers while maintaining high standards for accuracy and customer satisfaction.
Who Uses ClaimSorted?
ClaimSorted primarily serves insurance companies—ranging from established carriers to digital-first insurtech firms—looking to streamline their claims handling and improve operational efficiency. By outsourcing claims management to ClaimSorted, insurers can focus on core business functions while ensuring their customers receive responsive and high-quality service.
Who Are ClaimSorted’s Competitors?
ClaimSorted operates in the claims management and TPA sector within insurance and fintech. The competitive landscape includes both traditional TPAs and technology-driven providers such as:
- Five Sigma: Cloud-native claims management solutions for TPAs.
- Xceedance: Digital claims services and strategic advisory for the claims function.
- Zinnia: TPA claims processing systems to automate workflows and reduce manual work.
- PLEXIS Healthcare Systems: Software solutions for TPA claims processing.
- The Hartford Insurance: TPA services for property and casualty claims management.
- Charles Taylor: End-to-end specialist claims handling for insurers.
- Alan Gray (AG): National and international specialty TPA claims management.
- PMA Companies: Multi-level claims and risk management services.
- Constitution State Services: Liability claims expertise for businesses through TPA services.
These companies vary in their approaches, with some focusing more on advisory and software platforms, while others, like ClaimSorted, emphasize a blend of AI and expert human service for a high-quality customer experience.
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