Cinder is a Trust and Safety operations platform designed to help organizations combat Internet abuse at scale. Cinder provides Trust and Safety teams with a unified system to manage complex integrity operations and investigations, supporting the creation of safer online environments for users.
The platform addresses the challenges of scaling Trust and Safety efforts by streamlining workflows, centralizing case management, and enabling organizations to efficiently investigate and respond to abuse, fraud, and other integrity issues. By offering a single system for these critical functions, Cinder aims to reduce inefficiencies and operational costs commonly found in legacy or fragmented Trust and Safety solutions.
How was Cinder started?
Cinder was founded by a team with direct experience at Meta, where they encountered the difficulties of building scalable Trust and Safety capabilities from the ground up. Their firsthand knowledge of the operational and technical gaps in existing systems led them to create Cinder as a dedicated solution for these industry challenges. More details about their mission and background can be found on their About page.
Who uses Cinder?
Cinder serves organizations that operate at significant scale and require robust integrity operations. Its customers include well-known technology and digital platforms such as:
- BeReal
- depop
- moz
- OpenAI
- patreon
- stability.ai
- Character.ai
- Midjourney
These clients highlight Cinder's focus on supporting growth-stage and established digital businesses that prioritize user safety and trust.
What makes Cinder different?
Unlike traditional or fragmented approaches to Trust and Safety, Cinder offers a consolidated platform specifically built for operational efficiency and scalability in this domain. Their focus on streamlining complex investigations and integrity workflows sets them apart in the software development industry, particularly for organizations facing increased scrutiny over user safety.
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