Cassidy is a software platform that securely integrates with a business's existing tools and company knowledge, enabling the creation of AI assistants and workflow automations tailored to each organization's unique needs. Cassidy focuses on helping businesses automate repetitive tasks, streamline internal processes, and improve knowledge sharing across teams by leveraging AI customized to their operations.
Cassidy stands out by offering deep personalization—its AI is designed to understand the nuances of each client's business, industry, and brand voice. This enables companies to implement automations that align closely with their specific workflows and requirements, making AI-powered solutions more reliable and effective across functions like marketing, HR, sales, and customer support.
Who Uses Cassidy?
Cassidy serves a diverse range of organizations, from fast-growing startups to large enterprises. Notable customers include RVezy, Within, Microsoft, Lexer, AnyLabTestNow, Cisive, BetterUp, Deloitte, and Owner. These companies use Cassidy to accelerate tasks such as responding to RFPs, handling customer operations, and delivering timely information to employees.
How Was Cassidy Started?
Cassidy was founded by a team with experience spanning sales, operations, creative, and executive leadership: Garrett R. (Managing Director), Aaron L. (Head of Sales), Exequiel A. (Customer Ops Director), Andreas K. (Creative Director), and Clarissa W. (CEO). Their collective insight helped shape Cassidy as a platform focused on real-world AI adoption, emphasizing context-awareness and seamless integration with existing business systems.
What Makes Cassidy Different?
Unlike generic automation tools, Cassidy's value lies in its ability to integrate deeply with a company's internal tools and knowledge bases. The platform is designed to provide real-time context, enabling more accurate and relevant automations. This helps businesses:
- Respond faster to customer inquiries and RFPs
- Proactively address customer complaints and operational issues
- Streamline knowledge transfer and information access for employees
- Automate day-to-day, repetitive workflows across departments
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