Caseflood.ai is an AI-driven receptionist and legal intake specialist platform for law firms, designed to automate client intake, follow-up, and client management. Caseflood.ai provides an all-in-one system that handles new client inquiries, schedules consultations, follows up with leads, and helps firms prioritize new matters, all with 24/7 availability.
How Does Caseflood.ai Work?
The Caseflood.ai system is powered by dedicated AI agents, each with specialized roles:
- Luna, Intake Specialist: Answers new client calls, gathers detailed information, makes callers feel heard, forwards calls to attorneys, and books consultations. Luna is multilingual, supporting over 20 languages, and converts 94% of qualified callers to paid consultations.
- Bob, Case Analyst: After Luna's calls, Bob sends executive summary emails to the firm, including contact info, priority levels, and case summaries, enabling law firms to quickly review and prioritize new matters.
- Jess, Client Manager: Focuses on closing clients through consistent, personalized follow-up, sends reminders for meetings and tasks, keeps clients engaged with ongoing care, and manages scheduling according to attorney availability.
The system is designed for law firms seeking to automate and streamline the often manual process of client intake and management. With unlimited call hours and full AI automation, Caseflood.ai aims to reduce administrative overhead and improve conversion rates for legal practices.
Who Uses Caseflood.ai?
Caseflood.ai serves law firms of varying sizes that want to enhance their client intake and management processes. Notable users include Drew Willey, Samuel Thomas, and Patrick Monahan, reflecting adoption among legal professionals looking for efficient, tech-enabled solutions.
What Makes Caseflood.ai Different?
Unlike traditional call centers or human-based intake services, Caseflood.ai is entirely AI-powered and available 24/7. Its ability to handle unlimited call volume, communicate in 20+ languages, and provide immediate, actionable case summaries differentiates it from competitors. The focus on both intake and client follow-up helps ensure high conversion rates and better client engagement throughout the legal process.
Who Leads Caseflood.ai?
The company was founded by Ethan Hilton (CEO), Tolen Schreid, and Ayushman Srivastava (Co-Founder / Head of AI). Other key members include Edgar Hilton (Principal Software Engineer | Technical Advisory Board Member) and Scott Cleland (Founding GTM Sales). Their combined expertise in AI, software engineering, and legal operations drives Caseflood.ai's product development and market fit.
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