BlastPoint is a B2B provider of customer intelligence and analytics solutions designed to help organizations optimize revenue growth and engagement. BlastPoint offers a customer intelligence platform that delivers AI-powered insights, making complex analytics accessible to business users without requiring data management expertise.
The platform is used across sectors such as energy, financial services, automotive, and nonprofit community organizations. BlastPoint helps companies better understand and engage their customer base by turning raw data into actionable insights about the people and places they serve.
Some of the measurable results achieved by partners using BlastPoint include:
- Increasing digital engagement by 670%
- Surpassing social media benchmarks by 30%
- Saving $1.3 million by enrolling more customers in paperless billing
- Achieving a 47% payment in full response from delinquent accounts
This focus on tangible outcomes and user-friendly technology differentiates BlastPoint in the customer analytics landscape.
Who Uses BlastPoint?
BlastPoint primarily serves organizations in the energy, financial, and automotive sectors, as well as nonprofit community groups. Notable customers include AEP, Duquesne Light Co., and ATCO, reflecting its adoption among major utilities and service providers aiming to improve customer engagement and operational efficiency.
How Was BlastPoint Started?
BlastPoint was founded by a team experienced in big data, AI, and operations. CEO & Co-Founder Alison Alvarez has over a decade of experience building big data tools and holds two master’s degrees from Carnegie Mellon University. CTO & Co-Founder Tomer Borenstein developed AI technologies for highly regulated industries and holds advanced degrees from Carnegie Mellon as well. VP of Engineering Tony Cebzanov brings extensive software engineering experience from Carnegie Mellon's Software Engineering Institute, and VP of Operations Kelsey Hall specializes in building operational consistency and managing projects. Their expertise has shaped BlastPoint’s focus on delivering accessible, data-driven solutions to business teams.
Learn more about their story on the About page.
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