Atheer provides a Service Performance Platform designed to help leading equipment manufacturers deliver exceptional and profitable customer service across their field, dealer, partner, and installer networks.
The platform supports companies in managing and enhancing customer service operations by connecting all relevant stakeholders—such as field technicians, dealers, partners, and installers—in a unified digital environment. Atheer's solution aims to improve service efficiency, streamline communication, and ultimately drive better customer experiences for equipment manufacturers and their networks.
Who uses Atheer?
Atheer is primarily used by companies in the equipment manufacturing sector that want to optimize their service delivery and support infrastructure. Notable customers include Syngenta and BigID, highlighting Atheer's relevance across industries with complex service and support needs.
How was Atheer started?
Atheer was founded by Gaurav Mehra, who serves as CEO. The company's leadership brings experience in software development and enterprise solutions, focusing on addressing the challenges faced by manufacturers and their extended service networks.
What makes Atheer different?
Atheer's platform is tailored specifically for equipment manufacturers and their service ecosystems, supporting profitable and high-quality service at scale. The solution is focused on connecting multiple stakeholders and enabling seamless collaboration, which sets it apart in the service management software space.
Where is Atheer based and how big is the company?
Atheer is headquartered in Santa Clara, CA, United States, and operates as a privately held company with 51-200 employees.
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