Xurrent is an enterprise software company that provides an AI-driven, service-oriented IT service management (ITSM) platform. Xurrent enables organizations to optimize and automate IT and enterprise service workflows through a multi-tenant SaaS architecture, with the goal of delivering frictionless service delivery and improved business outcomes.
The Xurrent platform connects teams across functions, automating complex processes and supporting seamless collaboration. Its design emphasizes ease of use, advanced capabilities, and a comprehensive feature set, making it suitable for modern enterprises seeking to streamline service management. Xurrent's solution is positioned as intuitive to deploy and operate, reducing the effort required for organizations to manage IT services at scale.
How was Xurrent started?
Xurrent was founded and is led by a team with deep experience in enterprise software, IT operations, and SaaS platforms. The leadership includes Kevin McGibben (CEO, formerly CEO at LogicMonitor), Cory Apperson (COO, with management roles at InMoment and LogicMonitor), and Madhu Rawat (CTO, previously at Axcient, BriteCore, and DocuSign). Other key leaders and founders bring expertise from roles at SaaS companies, ITSM resellers, and major technology firms.
What types of companies use Xurrent?
Xurrent serves a global customer base across industries such as healthcare, automotive, technology, education, and financial services. Notable organizations using Xurrent include Pfizer, Volkswagen Group, HCA Healthcare, McKesson, Pearson, Deutsche Telekom, BMW, Cisco, Fastly, Addiko Bank, and Daikin, among others. These clients rely on Xurrent to manage and automate their enterprise service management operations.
What makes Xurrent different?
Xurrent stands out with its AI-forward approach, multi-tenant SaaS architecture, and focus on being easy to use, advanced, and complete. The platform is recognized for automating cross-functional workflows and delivering a unified experience for ITSM. Xurrent was named a Gartner Peer Insights Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms for three consecutive years, reflecting strong customer satisfaction and market presence.
Where can I learn more about Xurrent?
You can visit the Xurrent website or their About page for more details about their platform, leadership, and customer stories.
Use PromptLoop to Uncover Company Data
Looking for more company insights like this? PromptLoop helps you go deeper, providing unique data points and analysis on companies like Xurrent and many others. Automate your research and find the information that matters most. Discover how PromptLoop can accelerate your market intelligence. Get A Free Demo to learn more.