Flai (useflai.com) is an AI-powered platform designed specifically for automotive dealerships to ensure that no sales lead is missed by transforming inbound calls into actionable sales opportunities. Their core product is a Voice AI Front Desk Assistant that manages incoming dealership calls, schedules test drives and service appointments, answers questions regarding vehicle availability and pricing, collects lead information, and provides essential dealership information such as hours and location—all with 24/7 availability.
The solution integrates directly with dealership management systems (DMS) and customer relationship management (CRM) platforms, streamlining manual call handling processes and supporting dealership staff by automating routine inquiries and appointment scheduling.
How Does Flai's Voice AI Front Desk Assistant Work?
Flai's AI assistant responds to every incoming call, offering:
- Real-time scheduling for test drives and service appointments
- Automated answers to common questions about inventory, pricing, and dealership hours
- Lead data collection and transfer to CRM
- Seamless integration with existing dealership technology
This approach helps dealerships capture more sales-ready leads and provide consistent customer service around the clock, reducing the risk of missed opportunities due to unavailable staff or high call volumes.
Who Uses Flai?
Flai's primary customers are automotive dealerships seeking to improve their lead capture rate and operational efficiency. While specific customer names are not listed publicly, the platform is designed for dealerships looking to modernize their front desk operations and make the most of every customer interaction.
What Makes Flai Different?
Flai distinguishes itself by offering an always-available, AI-driven voice assistant tailored to the specific workflows and needs of car dealerships. The integration with DMS and CRM systems ensures that the AI assistant works within existing dealership processes, minimizing disruption and maximizing the potential for sales conversion.
Who Founded Flai?
Flai was founded by a team with deep experience in engineering and data science:
- Ari Polakof, Co-Founder & CEO, previously the second engineer at HappyRobot (YC S23)
- Alen Polakof, Co-Founder & CTO, former infrastructure engineer at Uber and founding engineer at HappyRobot (YC S23)
- Juan Alzugaray, Co-Founder & COO, former Netflix data scientist
Their combined backgrounds in scalable technology and AI applications inform Flai's approach to automating dealership communications.
Use PromptLoop to Uncover Company Data
Looking for more company insights like this? PromptLoop helps you go deeper, providing unique data points and analysis on companies like Flai and many others. Automate your research and find the information that matters most. Discover how PromptLoop can accelerate your market intelligence. Get A Free Demo to learn more.