Trainual is a business process documentation and training platform designed to help companies centralize their standard operating procedures, onboarding materials, and organizational knowledge. Trainual provides a cloud-based solution for businesses that have outgrown informal knowledge-sharing tools like Google Docs or email and need a more structured, searchable, and trackable way to keep teams aligned.
The platform enables business owners, team leaders, and HR managers to create, organize, and assign playbooks, processes, and SOPs to the right people by role. Trainual's system makes it easier for growing teams to onboard new hires, automate training workflows, and ensure that everyone is up to speed with consistent information. All content in Trainual is easily searchable, straightforward to update, and allows for tracking of employee progress, so companies know who has reviewed and understood key materials.
A key differentiator for Trainual is its focus on making business knowledge accessible and actionable—without the complexity or price tag of an enterprise learning management system (LMS). It’s designed to be intuitive, affordable, and quick to implement, targeting organizations that want more than static documents but don’t require a full-scale LMS. Trainual allows content grouping by role, automated onboarding, and a centralized hub for the processes that drive scalable or sellable businesses.
Who Uses Trainual?
Trainual is used by a wide range of businesses looking to streamline training and process documentation. Notable customers include Design Pickle, UPS, 1800 Got Junk, Remax, Stanford University, and Ironman. The platform is particularly popular among growing teams and organizations that need to document tribal knowledge and ensure operational consistency.
How Was Trainual Started?
Trainual was founded by Chris Ronzio, who serves as CEO, leveraging over two decades of entrepreneurial experience. Chris is also known as the host of the Organize Chaos podcast and author of The Business Playbook. Jonathan Ronzio, the CMO and founding partner, is responsible for brand and growth strategy, bringing experience as an award-winning filmmaker and podcast host. The broader founding team brings diverse expertise in business process, operations, and scaling companies. More about the team can be found on their About page.
What Problems Does Trainual Solve?
Trainual addresses the challenge of centralizing and updating company knowledge, automating onboarding, and reducing reliance on informal or piecemeal documentation systems. By making organizational content easy to assign, update, and track, Trainual helps businesses maintain consistency and efficiency as they grow—especially when employees transition or new roles are created.
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