Telrock Systems is a global technology company specializing in modern SaaS, cloud-native solutions for consumer debt collection, business rules management, and system integration. Telrock Systems delivers software platforms designed to streamline and modernize collections and recovery operations for enterprises.
Their core offering includes two flagship products:
- Optimus: An enterprise-wide collections and recovery platform built from the ground up to support organizations managing consumer debt. Optimus leverages modern technology and cloud infrastructure, providing compliance with standards such as PCI DSS and SOC2.
- SmartConnect: A no-code business rules management and systems integration platform, enabling rapid design, deployment, and management of business rules and integrations for any enterprise application. SmartConnect aims to reduce complexity and speed up system integration projects with a user-friendly approach.
Both solutions are delivered as Software-as-a-Service (SaaS), available globally with support for North America and Latin America (LATAM) from their Atlanta office, and for Europe, the Middle East, Africa (EMEA), and Asia Pacific (ASPAC) from their London, UK location.
Telrock Systems differentiates itself through its focus on intelligent platform design, robust compliance, and broad SaaS feature sets tailored to organizations seeking modern cloud-native debt collection and integration tools.
How Was Telrock Systems Started?
Telrock Systems was founded by a team with deep expertise in financial technology, credit risk, and enterprise software. The founding group includes:
- Gordon Crawford (Chairman): Founder of ED Group and London Bridge Software Group (LBSG), brings significant leadership in software for financial services.
- Dale Williams (CEO): Over 40 years of experience in credit risk management and collections, holding an MBA from the University of Sussex.
- Mark Hutton (Chief Technology Officer): 20 years’ experience with roles at London Bridge Software Group, FICO, and Ventech Solutions.
- Ray Jackson (Chief Information Security Officer): More than 20 years in IT and InfoSec, previously at Moneycorp.
- John Hotti (Chief Information Officer): Over 30 years in enterprise software design and development.
- Andrew Pritchard (Chief Strategy Officer): Over 20 years in collections technology, co-founder and former CEO at Arum.
- Additional executive team members bring expertise from Fortune 500 companies, fintech, and enterprise solution delivery.
Who Uses Telrock Systems?
Telrock Systems provides solutions for enterprises needing advanced, compliant collections and recovery platforms, as well as organizations looking to manage business rules and system integrations efficiently. While specific customer names are not listed, their technology is designed for:
- Financial institutions
- Lenders
- Collection agencies
- Enterprises requiring secure, scalable debt collection and recovery operations
Where Is Telrock Systems Located?
Telrock Systems is headquartered in Alpharetta, Georgia, United States, with a significant presence in London, UK to support their global operations.
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