Sandra AI is an automotive technology company that provides AI-powered receptionist and sales solutions tailored specifically for car dealerships. Through its main platform, Sandra AI, the company automates call management, lead capture, and customer engagement for auto retailers.
What products and services does Sandra AI offer?
Sandra AI’s core offering is a multilingual AI receptionist, called Sandra, capable of handling 24/7 inbound calls with human-like, natural conversations. Sandra integrates seamlessly with dealership management systems (DMS) and customer relationship management (CRM) tools, enabling the automation of appointment scheduling, information gathering, and customer inquiries in multiple languages. In addition, Sandra AI offers Sam, an AI Sales agent that follows up with leads instantly, schedules test drives, and pitches dealership services, further automating sales processes for dealerships.
Key features include:
- 24/7 intelligent call management
- Multilingual conversation capabilities
- Seamless DMS and CRM integration
- Automated lead capture and follow-up
- Support for both receptionist and sales tasks
These solutions are designed to free up dealership staff from repetitive administrative tasks, improve operational efficiency, and deliver consistently high customer service.
Who uses Sandra AI?
Sandra AI serves automotive dealerships looking to improve efficiency and customer experience through AI-driven automation. Notable customers include major dealership groups and brands such as the Stellantis dealership group, Ford dealership group, Suzuki dealership group, Groupe Riester, Citroën Bernier, and OPTEVEN. These clients leverage Sandra AI to manage high call volumes, streamline workshop and service appointment handling, and ensure timely sales follow-up.
How is Sandra AI different from traditional solutions?
Sandra AI sets itself apart by offering:
- Human-like, multilingual AI agents specifically fine-tuned for automotive retail
- Deep integration with dealership technology stacks (DMS/CRM)
- The ability to automate both receptionist and sales agent roles According to recent industry coverage, dealerships using Sandra AI have reported improved workload management for staff, better call handling for revisions and expertise, and maintained high customer satisfaction without replacing human employees.
Leadership Team and Background
Sandra AI was co-founded by Skandère Sahli. The leadership team includes Benoit Alves, Emmanuel Poutz (Director of Sales and Innovation), and Ghassen CHAABANE (Founding Engineer). Their combined expertise in automotive technology and AI enables Sandra AI to build solutions that address the specific needs of car dealerships.
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