Rondah AI is a custom AI receptionist platform designed for dental practices, enabling dental service organizations (DSOs) to deliver seamless, 24/7 patient communication and front-office automation. Rondah AI uses artificial intelligence to handle complex scheduling, manage high call volumes, and support multilingual patient interactions, all while integrating with various dental practice management systems.
How Does Rondah AI Work?
Rondah AI acts as an advanced virtual receptionist for dental practices, focusing on automating and improving patient-facing front desk operations. Key capabilities include:
- Advanced scheduling for patient appointments, including booking, rescheduling, and managing multiple patients per call.
- Handling complex call scenarios and providing instant responses by managing numerous calls simultaneously.
- Navigating internal systems to access calendars, retrieve information, and perform deep tasks beyond basic call routing.
- Multilingual and localized voice support to accommodate diverse patient populations.
- Seamless integration with existing dental practice management systems, ensuring a smooth workflow for staff and patients alike.
Who Uses Rondah AI?
Rondah AI is primarily built for dental service organizations (DSOs) and dental practices seeking to improve their front-office efficiency and patient experience. Notable customers include ProSmile and Independence Dental Services, illustrating its focus on enterprise-scale dental operations and multi-location practices.
What Makes Rondah AI Unique?
Unlike generic AI voice assistants, Rondah AI is purpose-built for the dental industry, with deep functionality tailored to the unique needs of dental practices. It can manage the high-stress, high-volume environment of busy front desks, and is expanding its capabilities to cover outbound recalls, insurance workflows, billing, persistent patient context, and multi-channel support.
Who Founded Rondah AI?
The founding team includes Burhan Syed (CEO), Mohammed Mian, and Allan Svirsky. Their approach is informed by firsthand experience, having grown up in dental practices and directly witnessing the challenges of front-desk operations. This personal connection has influenced the development of AI-native tools designed specifically for dentistry.
What Is the Latest News About Rondah AI?
In April 2025, Rondah AI raised $1.8M in pre-seed funding, co-led by Twelve Below and 2048 Ventures. The funding supports the company's mission to automate the front desk for dental enterprises and expand its product features to cover more complex workflows within dental practices. Rondah AI is already being deployed in hundreds of practices and continues to grow its product offering.
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