Rivi is an agentic AI platform for travel companies. Rivi provides AI products for search, recommendations, booking, support, voice and messaging, connected to a travel company's live inventory, APIs and business rules. The products can be deployed across web, mobile apps, WhatsApp, voice, ChatGPT and other conversational channels, while the travel company keeps its own brand, inventory and checkout.
Selected enterprise engagements include Priceline, Cleartrip, Kiwi.com and almatar. Before focusing on the travel platform, Rivi also operated Rivi Labs, a technology services business that built AI and software products for enterprises across industries, including Ford and Decathlon.
How was Rivi started?
Rivi began in 2017 as a consumer conversational travel app and later moved into enterprise AI and, from 2024, a business-to-business AI platform for travel companies. The company is led by founder and CEO Mayank Makkar. Ankita Chaudhary, VP of Products and Strategy, is a founding team member.
Who uses Rivi?
Rivi primarily serves travel companies. Its products cover flights, hotels, experiences, buses, trains, cruises, cabs, ferries, insurance, tickets and add-ons. Selected engagements include Priceline, Cleartrip, Kiwi.com and almatar.
What makes Rivi different?
Rivi's products are agentic: they interpret a traveler's request, search live inventory, complete bookings and handle post-booking changes through the travel company's existing APIs. According to Rivi, each new product reuses a shared foundation of the travel company's inventory, APIs and business rules, so the foundation is built once.
To learn more about Rivi and their services, visit their About page.
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