Rightway is a healthcare technology company that provides two core solutions: Clinical Care Navigation and Pharmacy Benefits Management (PBM). Rightway helps organizations and their members navigate the complex healthcare system while controlling costs and improving outcomes.
What are Rightway's Main Products and Services?
Rightway's Clinical Care Navigation service connects members with dedicated health guides who offer real-time, one-on-one support. These guides answer healthcare questions and direct members to high-quality, cost-effective care, aiming to simplify the healthcare experience and reduce unnecessary spending.
Their Pharmacy Benefits Management solution, RightwayRx, focuses on transparency in prescription drug pricing. RightwayRx is designed to drive prescriptions to the true lowest net cost by releasing hidden margins in the supply chain back to plan sponsors. This solution integrates care navigation with clinical pharmacists, guiding members to high-value medications and providing auditable, transparent reporting for employers and plan administrators.
How Does Rightway Stand Out?
Rightway distinguishes itself through the integration of navigation and pharmacy benefits, offering:
- Dedicated health guides for member support
- Transparent PBM model that aligns incentives with plan sponsors
- Clinical pharmacists who assist in guiding members to effective, affordable medications
- Auditable reporting to ensure cost savings are clear and traceable
This combined approach aims to improve member satisfaction while delivering measurable cost savings for employers and health plans.
Who Uses Rightway?
Rightway primarily serves employers and organizations seeking to enhance employee healthcare benefits and control healthcare costs. Some notable customers include:
- Evercore
- Instacart
- Qualtrics
- TPG
- eBay
- KwikTrip
- Novelis
- Robinhood
- One Medical
- Engineered Floors
- Tyson Foods
These companies work with Rightway to provide better healthcare navigation and pharmacy benefits to their employees.
Who Leads Rightway?
Rightway was co-founded by Jordan Feldman (CEO) and Dr. Theodore Feldman (Chief Medical Officer), combining expertise in healthcare operations and clinical practice. The broader leadership team includes experienced professionals across advocacy, sales, technology, pharmacy operations, analytics, and client success. For a full leadership list, visit their About page.
Where is Rightway Located and How Large is the Team?
Rightway is headquartered in New York, New York, and employs between 501 and 1,000 people. The company continues to grow as it expands its reach with employers and health plans across the United States.
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