What Does Recall.ai Do? Meeting Intelligence API Explained

    Learn about what Recall.ai does, their universal API for meeting data, the technology powering it, typical customers, and key competitors in the meeting intelligence API space.

    What Does Recall.ai Do? Meeting Intelligence API Explained

    Name: Recall.ai

    Headquarters: San Francisco, CA, USA

    Employees: 11-50

    Recall.ai is a universal API for meeting video, audio, and metadata that enables developers to capture and process data from leading meeting platforms like Zoom, Microsoft Teams, and Google Meet. By providing a single, unified interface, Recall.ai allows businesses to easily access meeting recordings, transcripts, and related metadata without having to build and maintain separate integrations for each platform.

    Over 1,000 companies currently use Recall.ai's infrastructure to process millions of hours of meeting data. Their offering is particularly valuable for engineering teams, as it eliminates the need to spend months building and maintaining complex meeting bot infrastructure—customers can typically get up and running with Recall.ai in a matter of days.

    What technology enables Recall.ai?

    Recall.ai's core technology is a unified API layer that interfaces with the major video conferencing platforms. This enables real-time or post-meeting access to:

    • Meeting audio and video streams
    • Transcripts and speaker identification
    • Metadata such as participant lists, timestamps, and meeting topics

    By abstracting away the differences across platforms, Recall.ai delivers stable, scalable access to meeting data, supporting a wide range of use cases including AI meeting assistants, analytics platforms, compliance tools, and workflow automation.

    Who uses Recall.ai?

    Recall.ai is used by B2B software companies, engineering teams, product developers, and AI solution providers who need reliable access to meeting data for their products. Typical customers are building:

    • AI-powered meeting assistants
    • Conversation intelligence platforms
    • Sales enablement and customer success tools
    • Compliance and audit solutions

    These companies rely on Recall.ai to provide the backend meeting data infrastructure, allowing them to focus on building differentiated features for their end users.

    Who are Recall.ai's competitors?

    Recall.ai operates within the meeting intelligence API and conversational intelligence space. Notable competitors and alternative platforms include:

    • Parrot AI by Advisor360° – Enterprise-grade Meeting Intelligence API for SaaS integration
    • Hedy – API access to meeting transcripts, summaries, and AI insights
    • AssemblyAI – Meeting intelligence platform for analytics and actionable insights
    • Fireflies.ai – Conversation intelligence and meeting analysis
    • MeetGeek AI Meeting Assistant – API for meeting transcripts, highlights, and analytics
    • Read.ai – AI-powered insights across meetings, emails, and workflows
    • Meeting.ai – AI-driven capture and organization of meetings
    • PowerBx – Integrates with Microsoft Teams & Graph API for meeting insights

    Each competitor may focus on different aspects—some specialize in analytics and insights, while others provide broader workflow integrations or build on top of conversation intelligence technology.

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