REACH.ai is an AI-driven automated marketing and communications platform designed to help businesses fill their appointment books by intelligently sending personalized text messages and emails. REACH.ai integrates directly with leading scheduling Point of Sale (POS) systems worldwide, allowing it to access both historical and upcoming customer data in real time. This enables the platform to deliver the right message to the right customer at exactly the right moment, aiming to maximize booking conversions and business revenue.
The system is tailored to beauty and wellness businesses—from small and midsize businesses to enterprise-level organizations. By only sending messages when necessary and tailoring each communication to the individual customer, REACH.ai reports conversion rates that are 450-600% better than standard marketing approaches. Its automation reduces manual marketing tasks and helps businesses optimize their appointment schedules without overwhelming customers with irrelevant outreach.
REACH.ai's core value lies in reading customer behavior and appointment patterns through its POS integrations, then executing highly targeted outreach. This data-driven approach helps businesses efficiently increase their bookings and improve customer engagement, ultimately supporting their bottom line.
Who Uses REACH.ai?
REACH.ai primarily serves the beauty and wellness industry, partnering with thousands of businesses globally. Notable customers and POS integrations include meevo, salonbiz, square, Kitomba, mindbody, booker, BLVD, qnity, vish, and MyTime. These partnerships illustrate its broad market presence and deep integration with well-known scheduling and business management platforms.
How Was REACH.ai Started and Who Leads the Company?
REACH.ai was founded and is led by a team with extensive backgrounds in software development, SaaS, data science, finance, and sales. The leadership includes:
- Patrick Blickman (Chief Executive Officer) – Brings SaaS sales, strategic partnership, and operational leadership experience.
- Danilo Azevedo – Heads front-end engineering with over a decade in SaaS application development.
- João Pedro Batista – Data science and AI/ML specialist with a background in physics.
- Nate Romney (Chief Financial Officer) – Over 20 years of finance and operations expertise.
- Brad Henry – Inside sales team leader with 30+ years of sales experience.
- Wilson Moraes – Back-end developer experienced in large-scale SaaS infrastructure.
- Leandro Eleutério – Leads data science and engineering; passionate about SaaS technology and statistics.
- Jon Stephenson – Senior manager in accounting and customer success.
- Alexander Fiabane – Full stack engineer and data professional with a Ph.D. in Computational Intelligence.
This diverse leadership team enables REACH.ai to combine advanced AI capabilities, robust engineering, and operational know-how in its platform development and customer support. Read more about the team and company history on their About page.
What Makes REACH.ai Different?
REACH.ai distinguishes itself through deep POS integration, real-time data analysis, and AI-powered decision-making that ensures communications are relevant and effective. Its focus on measurable conversion improvements and seamless automation sets it apart from more generic marketing automation tools.
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