PropFuel is a SaaS conversational member engagement platform focused on helping associations capture, analyze, and act on member feedback to drive revenue and deepen engagement.
PropFuel's primary product enables associations and member-based organizations to gather real-time feedback from their members using conversational tools. The platform streamlines the process of collecting actionable insights, allowing organizations to better understand member needs, improve communication, and tailor services. By making it easy for associations to respond directly to member input, PropFuel helps drive both member satisfaction and organizational revenue.
How was PropFuel started?
PropFuel was founded by a team with experience in SaaS, association management, and client success. The leadership includes Dave Will (Co-Founder, CEO), Cameron Aubuchon (President, CTO), and Ryan Graham (Chief Revenue Officer), supported by a team of professionals specializing in marketing, client success, software engineering, and events. Their collective expertise informs PropFuel's focus on solving engagement challenges for associations.
Who uses PropFuel?
PropFuel primarily serves professional associations, non-profits, and similar member-based organizations. Notable customers include TIA, AAO, American Psychiatric Association, TXCPA, AAMFT, ACEP, ASAE, IFT, NAHB, PIHRA, Endocrine Society, Water Quality Association, AFA, and AANP, demonstrating its adoption across a range of industries and association types.
What makes PropFuel different?
Unlike traditional survey tools, PropFuel centers on conversational engagement—enabling ongoing, two-way interactions rather than one-off feedback requests. This approach helps associations move from static data collection to dynamic member dialogue, supporting more personalized member journeys and actionable outcomes.
Where is PropFuel based and how big is the team?
PropFuel is headquartered in Marshfield Hills, Massachusetts, United States. The company is privately held and has a team size of 11-50 employees. You can learn more about their mission and team on their About page.
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