What Does Pelago Do? Virtual Substance Use Management Explained

    Learn about what Pelago does, their digital substance use management services, technology, competitors, and core company information.

    What Does Pelago Do? Virtual Substance Use Management Explained

    Name: Pelago

    Headquarters: New York, NY, USA

    Employees: 151-200

    Pelago is a virtual clinic for substance use management, offering digital support and personalized treatment programs to individuals struggling with tobacco, alcohol, opioid, or cannabis use. Pelago, formerly known as Quit Genius, delivers its services via a digital platform, making substance use care more accessible for members and scalable for employers and health plans.

    Founded in New York, Pelago combines cognitive behavioral therapy (CBT) with medication-assisted treatment (MAT) to help users manage and overcome substance use. Their approach integrates education, self-management skills, and ongoing opportunities for positive change, all delivered online. Pelago partners with employers, pharmacy benefit managers, and wellness platforms to offer on-demand, confidential support to workers seeking healthier lifestyles. To date, Pelago has supported over 750,000 members in their recovery journeys.

    What technology and services power Pelago's digital clinic?

    Pelago leverages a mix of digital health tools and clinical methodologies. Their core services include:

    • Virtual cognitive behavioral therapy (CBT)
    • Medication-assisted treatment (MAT) for substance use disorders
    • Personalized treatment plans tailored to each member
    • Integration with health plans and employee benefit platforms
    • On-demand, remote access to licensed clinicians and support

    This technology-driven approach increases access to treatment, reduces barriers associated with in-person care, and enables employers to support workforce wellbeing at scale.

    Who uses Pelago?

    Pelago primarily serves employers and their workforces, providing a benefit that addresses substance use issues in a confidential and accessible manner. Their solution is designed for adults seeking help with tobacco, alcohol, opioid, and cannabis use. By integrating with large health plans and wellness programs, Pelago reaches a broad audience, including remote and hybrid employees across the United States.

    Who are Pelago's competitors?

    Pelago operates in the digital substance use management and virtual addiction treatment space. Key competitors and alternative providers include:

    These organizations also focus on substance use disorder treatment, but Pelago differentiates itself by blending digital-first care, employer partnerships, and a focus on personalized, scalable delivery.

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