Paratus Health is a healthcare technology company specializing in AI-driven solutions for medical clinics. Their core product, the Ava AI Assistant, offers "Superhuman AI Assistants" designed to automate administrative tasks, enhance patient intake, and streamline clinical documentation for specialty healthcare practices.
How Does Paratus Health's Ava AI Assistant Work?
Ava AI Assistant acts as a clinically trained front desk for clinics, automating a range of administrative and clinical workflows:
- 24/7 Scheduling: Ava manages appointment bookings through natural conversations, adapting to each clinic's specific scheduling protocols and requirements.
- Specialty-Specific Intake: The assistant automates patient intake by asking tailored questions, collecting medical history, insurance details, and digital consent forms. It also performs real-time insurance verification to reduce manual processing.
- AI Scribe & Documentation: Ava generates specialty-specific SOAP notes and clinical documentation, using preferred templates and terminology. It integrates with EHR systems to ensure seamless data flow and compliance.
- Continuous Learning: Ava is trained on specialty-specific medical knowledge—including Cardiology, Orthopedics, Dermatology, Pediatrics, Gastroenterology, Urology, Ophthalmology, Endocrinology, and Rheumatology—and continuously improves with each interaction.
What Makes Paratus Health Different?
Paratus Health differentiates itself by focusing on specialty-specific solutions and continuous clinical learning. Ava is designed not only to reduce administrative burden but also to proactively turn patient wait times into opportunities for care, all while integrating smoothly with existing clinical workflows.
Who Uses Paratus Health?
Paratus Health primarily serves specialty clinics and healthcare providers seeking to automate and modernize front desk and documentation processes. Notable users include MedCare+, HealthPro, CareFirst, VitalCare, MedTrust, and PrimeCare, reflecting adoption across a range of healthcare settings.
How Was Paratus Health Started?
Paratus Health was founded by Pablo Bermudez-Canete (CEO), who started his first company at 16 and is focused on transforming patient intake, and Tannen Hall (CTO), whose personal experience with a rare disease and background in AI at Stanford University drive the company's product vision. Other key team members include Ishaan Bhalla (Founding Engineer) and Natasha Banga (Clinical Research and Development Intern).
Recent Company Developments
In March 2025, Paratus Health announced a $2.3 million Seed Round to help scale their technology infrastructure, strengthen data analytics, and expand research and development for predictive healthcare solutions.
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