Pair Team is a healthcare technology company focused on improving access to care for high-need Medicaid recipients through a community-led, virtual care model. Pair Team coordinates the full spectrum of care for underserved individuals, addressing both clinical and health-related social needs such as housing instability and food access.
How does Pair Team enable care for underserved communities?
Pair Team partners with local community-based organizations, including shelters and safety net providers, to deliver coordinated healthcare alongside their multidisciplinary care team. Their approach combines digital health tools, workflow automation, and a virtual care platform to streamline the coordination of medical and social services. This model allows them to take responsibility for the whole person by going beyond traditional clinical care to tackle social determinants of health that impact wellbeing.
By integrating with community organizations, Pair Team is able to proactively identify needs, connect individuals to appropriate resources, and ensure ongoing support. Their technology assists care teams in managing complex cases, tracking social needs, and maintaining communication with patients and partners.
Who uses Pair Team?
Pair Team primarily serves Medicaid recipients who are among the highest-need populations in the United States. Their services are designed for individuals facing barriers to healthcare, such as those experiencing homelessness, food insecurity, or chronic health conditions. Local organizations, community health centers, and safety net providers partner with Pair Team to extend their reach and impact through virtual care coordination and support.
What is Pair Team's competitive landscape?
Pair Team operates within the digital health and Medicaid care coordination space, addressing both healthcare and health-related social needs through technology. Key competitors and alternative solutions include:
- Teladoc Health: Offers 24/7 access to board-certified doctors and specialists via phone, video, or app, with coverage for many Medicaid plans. Teladoc focuses on virtual clinical care delivery but may not provide the same integrated social support approach as Pair Team.
- Blue Cross and Blue Shield of Illinois (MDLIVE): Provides fast, convenient virtual care through Blue Cross Community Health Plans, including access to board-certified doctors around the clock. MDLIVE serves Medicaid members with virtual visits but is primarily an extension of a payer's telehealth offering, rather than a dedicated care coordination platform.
Pair Team differentiates itself by its deep integration with community-based organizations and a holistic focus on both clinical and social determinants of health for Medicaid populations.
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