What Does ngrok Do?

    Learn about what ngrok does, their services, and key information.

    What Does ngrok Do?

    Name: ngrok

    Headquarters: San Francisco, CA, United States

    Employees: 51-200

    ngrok is a unified ingress platform that enables developers to securely expose any application, device, or service to the internet within seconds. ngrok provides a global edge infrastructure that simplifies and centralizes the complexities of authentication, remote management, load balancing, and networking, all packed into a programmable component that can be embedded into any tech stack.

    The platform empowers developers to make their applications accessible from anywhere without the need to manage infrastructure or configure complicated networking settings. ngrok is widely used for secure tunneling, webhook testing, and enabling remote access in development, testing, or production environments. Its flexibility allows seamless integration for a variety of use cases, from IoT devices to SaaS platforms.

    ngrok distinguishes itself by wrapping advanced security, automation, and scalability features into a developer-friendly package. With over 5 million users globally, it has become a trusted solution for secure application delivery, recommended by leading technology companies such as Twilio, GitHub, Okta, Microsoft, Zoom, and Shopify.

    Who Uses ngrok?

    ngrok serves a broad range of customers from startups to large enterprises across industries. Notable organizations leveraging ngrok's platform include:

    • National Coffee and Baked Goods Retailer
    • Databricks
    • Passage
    • Logwood
    • HENNGE
    • Copado
    • Zendesk

    These companies use ngrok to streamline secure connectivity and remote access for internal tools, customer-facing services, and complex distributed systems.

    How Was ngrok Started?

    ngrok was founded by Alan Shreve, who grew the company from a side project to a platform with over 5 million users before raising a $50 million Series A. The leadership team brings a blend of technical and organizational expertise:

    • Alan Shreve, Founder & CEO: Led ngrok's growth from inception to global scale.
    • Heather McLinden, Chief People Officer: Over 20 years of experience in building strong company cultures.
    • Peter Shafton, CTO: Deep background in large-scale distributed systems and cloud computing.
    • Sam Richard, Chief Revenue Officer: Focuses on product-led growth and go-to-market strategies.

    You can learn more about ngrok's journey and leadership on their About page.

    What Makes ngrok Different?

    ngrok is unique in its ability to abstract away the operational challenges of secure ingress, making remote access, API delivery, and webhook consumption effortless for development teams. Its programmable approach and developer-centric design have helped it become a staple tool for modern software workflows.

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