Nebuly is a user experience platform for LLM-powered products that enables organizations to capture, analyze, and act on how users interact with their large language model (LLM) applications.
The Nebuly platform allows teams to gain instant insights into LLM user data, helping them understand what users like, what they don’t, and why. By identifying the most frequently asked questions and analyzing user feedback, Nebuly helps companies take corrective actions to improve their LLMs’ responses, ultimately enhancing the quality and user satisfaction of AI-driven products.
How does Nebuly help companies?
Nebuly offers a set of tools designed to:
- Capture detailed user interactions with LLM-powered products
- Analyze feedback to determine user satisfaction, common pain points, and trending questions
- Provide actionable insights for continuous improvement of LLM performance
This data-driven approach helps organizations iterate quickly and address issues that affect the quality and reliability of their AI models.
Who uses Nebuly?
Nebuly serves organizations that develop and deploy products powered by large language models, particularly those prioritizing user experience and model reliability. Key customers include:
- Iveco Group
- D-ID
- Various EdTech companies
- TextYess
These clients leverage Nebuly to better understand end-user needs and optimize their AI applications accordingly.
Where is Nebuly based and who founded it?
Nebuly is headquartered in New York, New York, United States. The company was founded by Francesco Signorato (CEO), Julien Roux (CRO), and Diego Fiori (CTO), whose backgrounds span technology, product, and commercial leadership. You can learn more about their team on their About page.
What makes Nebuly different?
Nebuly focuses specifically on the user experience layer for LLM-powered products, providing targeted insights and corrective mechanisms that help teams not only monitor but actively improve their AI systems. This emphasis on actionable feedback distinguishes Nebuly from more general analytics or monitoring solutions in the software development space.
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