Lyra (https://lyra.so/) is an AI-native video communication platform that transforms every call into a real-time interactive canvas and deal room, streamlining customer conversations for sales, support, and customer success teams.
Unlike traditional video calls that rely on screen sharing and multiple tools, Lyra unifies all communication into a single, AI-powered interface. Each conversation is instantly captured and enriched with personalized widgets, actionable insights, and seamless integration with core business tools like Slack, HubSpot, and Docusign. This allows teams to maintain context, track decisions, and collaborate efficiently—without juggling tabs or preparing separate decks.
How Does Lyra Work?
Lyra enables users to run video calls where all content, notes, and interactions happen within a shared, intuitive canvas. The platform leverages AI to:
- Automatically capture and organize conversation highlights
- Surface actionable insights in real-time
- Integrate with business apps to streamline workflows
- Provide customizable widgets tailored to the meeting context
By keeping the entire customer conversation in one place, Lyra aims to accelerate deal cycles, improve customer experience, and reduce repetitive administrative work for go-to-market teams.
Who Uses Lyra?
Lyra is designed primarily for business professionals in sales, customer support, and customer success roles who need to manage complex customer interactions. Notable users include Barb Morgan, Rob Hersov, Iman Gadzhi, and Justin Schultz, illustrating its appeal to a range of client-facing professionals seeking efficient, organized communication.
What Makes Lyra Different?
Lyra stands out by making every call dynamic and actionable—eliminating the need for screen shares, custom decks, or tab-hopping. Its AI-native approach unifies discussion, content sharing, and follow-up into one environment, all with deep integrations into essential business systems. This focus on real-time visibility and automation helps teams close deals faster and deliver exceptional customer experiences.
Company Background and Leadership
Headquartered in San Francisco with a small, agile team (2-10 employees), Lyra was co-founded by Courtne Marland (CEO), Henry Kwon, Nick Schmidt, and Arne Noori. The team brings together expertise in design, technology, and customer-centric communication, driving Lyra's mission to reimagine how business conversations happen. You can learn more about their story on their About page.
Recent News and Product Updates
In May 2025, Lyra launched version 4 of its platform, featuring a complete rebuild of its core architecture and the introduction of dozens of new features. This update reflects ongoing collaboration with design partners and responsiveness to customer feedback, as Lyra continues to evolve its platform to meet the needs of modern business teams.
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