Leena AI is an enterprise software company that provides an AI-powered work assistant designed to streamline and automate employee support across IT, HR, and Finance functions for large organizations. Leena AI leverages its proprietary large language model, WorkLM, to help global enterprises improve productivity and efficiency by enabling employees to resolve queries, access information, and complete tasks through conversational AI.
Leena AI's core solution, called Agentic AI, acts as a generative AI agent that integrates with a company’s entire tech stack, bringing together applications such as SAP, Salesforce, ServiceNow, ADP, Oracle, Workday, and Microsoft Office 365. The platform is engineered to reduce support tickets across IT, HR, and Finance departments by automating responses and workflows, and it guarantees a 70% self-service ratio in its contracts. WorkLM, the underlying language model, is designed for advanced predictive text generation, offering human-like, context-aware responses to employees' needs in over 100 languages.
Leena AI stands out for its extensive application integrations (over 1,000 supported apps), multilingual capabilities, and deployment at scale—serving millions of employees daily across more than 90 countries. The company claims over 400 enterprise customers, including well-known organizations such as Nestlé, Puma, Coca-Cola, Sony, Etihad Airways, GE Healthcare, Mercedes, and BCG, underlining its focus on large, international enterprises.
How was Leena AI started?
Leena AI was founded in 2018 by a team with backgrounds in technology, artificial intelligence, and business operations: Adit Jain (Chief Executive Officer), Anand Prajapati (Chief Technology Officer), Mayank Goyal (Chief Scientist & Head of AI), Tony Nigro (Chief Revenue Officer), Gadi Benmark (Chief Marketing Officer), and Sayan Haldar (Chief Strategy Officer). The leadership's expertise in AI and enterprise software has guided the company’s focus on delivering scalable automation for global organizations. More about their journey can be found on their About page.
Who uses Leena AI?
Leena AI’s platform is adopted by large enterprises across diverse industries, particularly those aiming to modernize internal support and employee experience. Customers include global brands such as:
- Nestlé
- Coca-Cola
- Puma
- Sony
- Etihad Airways
- GE Healthcare
- Mercedes
- BCG
- Panasonic
- Pearson
- Dentsu
These organizations use Leena AI to automate repetitive support tasks, improve service delivery, and provide a unified digital workspace for their employees.
What makes Leena AI different?
Leena AI differentiates itself through its proprietary language model (WorkLM), high level of integration with enterprise applications, robust multilingual support, and a contractual guarantee of improved self-service outcomes. Its solution is designed for large-scale deployment in multinational organizations, emphasizing productivity gains and unified employee experiences.
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