What Does Lane Do?

    Learn about what Lane does, their services, and key information.

    What Does Lane Do?

    Name: Lane

    Headquarters: San Antonio, Texas

    Employees: 11-50 employees

    Lane is a provider of integrated messaging solutions for the healthcare, banking, and commercial sectors, operating globally from its headquarters in San Antonio, Texas, with additional offices in Singapore and the UK. Lane specializes in developing and supporting enterprise messaging systems that help organizations securely send and receive various types of messages across their networks.

    Their flagship product, Passport, is an enterprise-level messaging platform designed to centralize and streamline all forms of communication within complex business environments. Passport is available in different configurations to fit the specific operational and compliance needs of clients, making it adaptable to a range of industries where secure, reliable messaging is critical.

    Lane emphasizes tailored solutions, building systems and applications that align with each client's operational methods and compliance requirements—especially important in regulated industries like healthcare and finance. Their services include deployment, training, and 24/7 managed or maintenance support to ensure ongoing reliability and security for their customers.

    The company distinguishes itself by focusing on interoperability and robust support, aiming to provide innovative enterprise communication solutions that evolve alongside their clients' needs. Lane’s approach combines deep technical expertise with a commitment to client service and compliance, helping organizations manage their messaging infrastructure efficiently and securely.

    Who uses Lane's solutions?

    Lane serves a global roster of organizations, particularly those with demanding communication and compliance requirements. Some of their notable customers include:

    • Nomura
    • North Mississippi
    • St Lukes
    • Henry Ford Health
    • HNL
    • Intermountain
    • CompuNet
    • Tulsa Medical Labs & Orchard Software
    • Adventist Healthcare
    • etherFAX
    • Clinisys
    • Global Bank
    • TP ICAP
    • Large Metropolitan Hospital in Ontario
    • Medical Lab Testing Facility
    • Healthcare Provider
    • Henry Ford Health Systems
    • Tulsa Medical Laboratory
    • Nomura International PLC

    These clients reflect Lane’s strong presence in healthcare, financial services, and large enterprise environments.

    How was Lane started?

    Lane was built by a team with extensive experience in software, product development, and enterprise communications. Leadership includes CEO Liz Maya, Administrative Manager & Finance lead Deb Knoeller (with over three decades at Lane), Sales Account Manager & Product Specialist Dave Rudnick, Director of Global Product Development Philip Cole, Senior Software Engineer Ray Donaldson, Product Support Specialist Chris Martin, Software Engineer & Product Support Specialist Laszlo Borbiro, and Product Support Engineer Simon Lim. The longevity and expertise of the founding and leadership team have contributed to Lane’s reputation for reliability and deep industry knowledge. More about the team and company history can be found on their About page.

    What makes Lane different?

    Lane stands out for its commitment to interoperability, compliance, and tailored support. By prioritizing solutions that fit the operational and security needs of each client, Lane helps organizations maintain efficient, compliant messaging systems with ongoing support and training. Their global reach and focus on continuous innovation keep them at the forefront of enterprise communications.

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