Lakeside Software is a provider of digital experience management solutions designed for organizations with large and complex IT environments. Lakeside Software helps enterprises gain comprehensive visibility across their entire digital estate, enabling IT teams to identify inefficiencies, improve employee experiences, and address hidden issues within their technology infrastructure.
The company focuses on providing tools that allow organizations to see beyond their so-called 'dark estate'—areas of their IT landscape that are typically hard to monitor and manage. By leveraging Lakeside's platform, businesses can uncover root causes of IT problems, implement smarter fixes, and realize significant cost savings. According to Lakeside Software, customers have seen an average return on investment (ROI) of more than 250% by using their solutions.
Who Uses Lakeside Software?
Lakeside Software primarily serves large enterprises and global brands that require robust IT management and digital experience monitoring. Customers include companies across various industries such as automotive, finance, consumer goods, and aerospace. Notable clients are AAA, Honda, Ford, E*TRADE, General Mills, and Turkish Aerospace, demonstrating the platform’s versatility and scalability for diverse, demanding environments.
How Was Lakeside Software Started?
Lakeside Software was established by professionals with deep expertise in enterprise IT, engineering, and technology leadership. The founding and executive team includes:
- David Keil (CEO), who brings experience from leading enterprise IT organizations.
- Mike Schumacher (Founder and Board Member), an experienced engineer.
- Other key leaders include Todd Elliot (Chief Revenue Officer), Kim Kaminski (Chief Marketing Officer), Elise London (Chief Technology Officer), Suzie Anthony (Chief People Officer), Brian Benson (Chief Financial Officer), Robert Hobbs (SVP, Strategy and Products), Guy Lever (SVP, Customer Success), Ed Wegryn (VP, Engineering), and Geoff Hixon (VP, Solutions Engineering).
Their collective background in IT operations, product development, and organizational leadership has shaped Lakeside Software’s focus on building tools that deliver actionable insights and drive IT efficiency. More details about their leadership and mission can be found on their About page.
What Makes Lakeside Software Distinct?
Lakeside Software differentiates itself by enabling organizations to visualize and optimize their complex digital environments at scale. Their emphasis on illuminating the 'dark estate' allows IT teams to proactively address hidden challenges, improve user experiences, and realize cost efficiencies that may otherwise go unnoticed. This holistic visibility is a key factor driving adoption among leading enterprises.
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