Forge is a social commerce suite designed to help restaurant hospitality brands connect and engage with their patrons. Forge streamlines guest engagement through digital memberships, enabling restaurants to acquire and retain diners while driving new, recurring revenue and boosting margins.
The platform offers an all-in-one solution for managing the entire diner experience, featuring tools such as:
- Earn Rewards
- VIP Memberships
- Order Ahead
- AI-driven Marketing
Forge's core value lies in simplifying and enhancing the way restaurants interact with their guests, shifting traditional interactions to digital channels for improved loyalty and operational efficiency.
How Does Forge Help Restaurants?
Forge enables restaurants to implement membership programs and reward systems that encourage repeat visits and foster customer loyalty. By providing options like order ahead and personalized VIP perks, restaurants can offer a differentiated experience that keeps patrons engaged and returning. The integrated AI marketing tools help brands target and communicate with their audience more effectively, further supporting restaurant growth and retention strategies.
Who Uses Forge?
Forge primarily serves restaurant hospitality brands looking to modernize their patron engagement and revenue strategies. Notable customers include:
- Chubby Club
- Daeho Kalbijjim Dining Group
- Sopo Korean Eats
- Niku Steakhouse
- Mikiya Shabu House
These establishments leverage Forge to manage memberships, rewards, and digital interactions with their diners.
What Makes Forge Different?
Forge stands out through its focus on a holistic digital membership and reward experience tailored specifically for restaurants. The platform's combination of order management, guest loyalty, and AI-powered marketing in one suite makes it distinct from traditional point-of-sale or reservation systems.
Who Leads Forge?
Forge was founded and is led by Ethan Chang and Isaac Kan, whose backgrounds inform the company's approach to restaurant technology and guest engagement.
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