ITsynch is a provider of software applications and professional services designed to help cruise companies optimize fleet management and enhance the passenger experience. ITsynch develops off-the-shelf solutions that address both technical and hotel operations for cruise lines, supporting operations onboard ships as well as onshore.
Their core software focuses on streamlining critical processes in areas such as fleet management, safety, and guest services. These systems are trusted by leading cruise operators to create safer and more efficient workplaces, reducing manual processes and enabling better decision-making with integrated, easy-to-use applications.
Beyond their core software products, ITsynch offers a range of complementary services, including:
- Implementation & Training services to ensure successful software adoption
- Business Process Consultancy tailored to the cruise industry's needs
- Custom Software Development for specialized requirements
- Third-party ERP package implementation
- Professional CAD/CAE Drafting services
ITsynch’s expertise in the maritime sector is backed by a team that understands the unique challenges of cruise operations. Their solutions are designed to replace outdated, fragmented data management systems with integrated mobile applications, supporting productivity and operational safety.
Who Uses ITsynch?
ITsynch primarily serves the cruise and maritime industry, with a customer base that includes major international cruise lines and related maritime companies. Notable clients include:
- Virgin Voyages
- Carnival Cruise Line
- Crystal Cruises
- Princess Cruise Line
- Holland America Line
- Azamara Cruises
- Cunard Cruise Line
- Seabourn
- Carnival Australia
- Finnlines
- Mitsui Ocean Cruises
- AIDA Cruises
- Costa
- Tropical Shipping
- Windstar
- TOTE Maritime
- Baires Consulting
- powercloud
- xpedite
This client list highlights ITsynch’s strong presence among leading cruise operators and logistics providers.
How Was ITsynch Started?
ITsynch was founded in 2007 by two software engineers with the aim of driving digital transformation within the maritime industry. Recognizing the inefficiencies of legacy data management and disconnected systems, they set out to develop integrated, mobile-first software solutions to improve safety, efficiency, and productivity for cruise operators. You can read more about their background and mission on their About page.
Where Is ITsynch Based?
ITsynch is headquartered in Orlando, Florida, United States, and operates as a partnership with a team of 51-200 employees.
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