Inbox Health is a healthcare software platform that automates patient billing, payment collection, and support for medical practices. Inbox Health addresses the growing challenge of patient accounts receivable (A/R) by streamlining the way healthcare organizations communicate with, bill, and collect payments from patients.
The platform delivers clear, immediate medical bills after service, offers patients multiple payment methods and communication channels, and provides fast, empathetic support via phone and live chat. By modernizing this aspect of healthcare administration, Inbox Health aims to increase practice revenue, improve efficiency, and enhance patient satisfaction. According to reported results, users have seen a 60% increase in collection speeds within the first 60 days of adoption.
Inbox Health serves over 2,000 healthcare practices and more than 2 million patients. Notable customers include Keystone Medical Management and PractiSynergy. The company is headquartered in New Haven, Connecticut and was named to the Inc. 5000 list of fastest-growing private companies in America.
How was Inbox Health started?
Inbox Health was co-founded by Blake Walker, who has experience in patient financing, and Simon Kaluza, who specializes in back-end insurance processing. Their expertise in healthcare administration and technology informed the design of the platform, focusing on the automation of time-consuming and costly manual billing processes.
Who uses Inbox Health?
Inbox Health is primarily used by healthcare organizations such as medical management groups and billing services. Their customers include practices of various sizes looking to reduce administrative costs, minimize paper statement expenses, and improve patient engagement and payment outcomes. Example clients are Keystone Medical Management and PractiSynergy.
What makes Inbox Health different?
Key differentiators for Inbox Health include:
- Automated, clear billing delivered immediately after a patient visit
- Multiple payment and communication options tailored to patient preferences
- Fast, empathetic support through live chat and phone
- Proven results in increasing collection speeds and reducing manual administrative work
Where can I learn more about Inbox Health?
You can visit their About page or the main Inbox Health website for additional details.
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