iConnect Technologies is a custom software development company based in Itasca, Illinois, specializing in building tailored software solutions for organizations across various industries. iConnect Technologies collaborates closely with its clients to understand their business needs and deliver innovative software that meets both budget and technical requirements.
What services does iConnect Technologies provide?
iConnect Technologies offers a range of solutions, including:
- Turnkey Software Development: Assisting organizations at any stage of the software lifecycle, from defining requirements to full implementation and ongoing maintenance.
- Healthcare Applications Development: Creating secure, HIPAA-compliant healthcare software with a strong focus on integration and data protection.
- Call Center Software Solutions: Delivering customizable workforce management and call recording applications designed for call centers, with adaptability to client-specific needs.
- Staff Augmentation: Supplying skilled professionals for onsite or offshore project needs, helping organizations scale their teams efficiently.
- Data Integration: Building scalable, customizable solutions to connect diverse applications and protocols across cloud, on-premise, or distributed environments.
Who are iConnect Technologies' customers?
iConnect Technologies primarily serves healthcare providers, call centers, and small to medium-sized businesses that require support at the intersection of technology and business operations. Notable customers include Medcor, AerData, UNICEF, PS, USAID, AECC, Sensient, and Diastyle.
How was iConnect Technologies started and who leads the company?
The company was founded by a team with deep expertise in software development and business transformation:
- Kais Salhut (Chief Executive Officer) brings extensive experience in outsourced software development and has shaped a culture focused on client success.
- Haitham Dakkak (Chief Information Officer) leads software design and implementation, drawing from his background at Medcor, where he led application cloud transformations.
- Nael Halawa (Executive Vice President – Call Center Solutions) developed the first version of the company's call center voice recording system in 1998 and has significant experience in customer service and call center operations.
What makes iConnect Technologies distinct?
iConnect Technologies stands out for its collaborative approach, working closely with clients to identify optimal solutions tailored to their unique business challenges. Their experience in regulated sectors like healthcare and their ability to deliver highly customizable solutions are key differentiators.
Where is iConnect Technologies headquartered and what is their company size?
iConnect Technologies is headquartered in Itasca, Illinois, United States. The company employs between 51 and 200 people.
For more details on the company's background and leadership, visit their About page.
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