What Does Humanloop Do? - Company Overview

    Learn what Humanloop does, their products and services, target market, and business model.

    What Does Humanloop Do? - Company Overview

    Name: Humanloop

    Headquarters: London, United Kingdom

    Employees: 19

    Humanloop is an enterprise-grade AI evaluation platform designed to help organizations manage prompts, evaluate large language models (LLMs), and monitor AI systems at scale. Humanloop provides teams with tools to ship and scale AI solutions confidently, addressing the unique challenges that LLM-driven applications pose for traditional software development.

    The platform offers best-in-class prompt management and LLM observability, enabling enterprises to develop, test, and optimize prompts and agents. Humanloop automates the evaluation process by leveraging domain experts and provides robust monitoring to detect and resolve issues, supporting continuous improvement of AI systems.

    What Problem Does Humanloop Solve?

    Humanloop addresses the growing complexity of integrating LLMs into enterprise products. Traditional software development practices often fall short when applied to LLM-powered applications, which require iterative prompt development, nuanced evaluation, and real-time monitoring. Humanloop's platform bridges this gap by making it easier for teams to:

    • Develop and refine prompts and AI agents
    • Automate evaluation processes using both LLMs and human domain experts
    • Observe system behavior and identify optimization opportunities

    Who Uses Humanloop?

    Humanloop is trusted by leading technology-driven organizations that deploy advanced AI in production environments. Notable customers include:

    • Dixa
    • Filevine
    • Athena
    • FMG
    • Twain
    • Gusto
    • Vanta
    • Duolingo

    These companies rely on Humanloop to ensure the reliability, safety, and efficiency of their LLM-powered applications.

    What Makes Humanloop Different?

    Humanloop stands out for its combination of prompt management, automated evaluation, and observability, all tailored for the unique demands of enterprise AI. Its platform is built by a team with experience on some of the largest AI projects at Google and Amazon, as well as advanced academic backgrounds in machine learning. This expertise allows Humanloop to address both the technical and operational challenges faced by enterprises adopting generative AI.

    Leadership Team

    Humanloop was founded by:

    • Raza Habib (CEO), ML PhD, UCL
    • Peter Hayes (CTO), ML PhD, UCL
    • Jordan Burgess (CPO), ML MPhil, Cambridge

    Their backgrounds combine deep technical knowledge in machine learning with experience delivering large-scale AI solutions in industry and academia. Learn more about the team on their About page.


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