HqO is a software company that delivers a platform designed to transform how people experience real estate by combining data, technology, and customer engagement. The core offering from HqO is its Real Estate Experience (REX) Platform—a suite of applications and services that enables property owners and managers to maximize tenant and employee acquisition, retention, and engagement across commercial properties.
The REX Platform powers digital experiences for over 400 million square feet in more than 700 properties across 32 countries. By leveraging real-time data and integrated technology, HqO helps clients drive operational excellence and create more engaging, responsive workplaces and spaces. The platform is used by some of the world's most innovative real estate organizations to streamline building operations and enhance customer satisfaction.
Who Uses HqO?
HqO serves a global clientele in the commercial real estate sector, particularly property owners, operators, and managers seeking to improve tenant and employee experiences. Notable customers include:
- Cushman & Wakefield
- Gecina
- Hines
- Grosvenor
- Bulfinch
- RedTree
- Columbia
- JP Morgan
- Vornado
- Nuveen
- JLL
These organizations rely on HqO to drive higher engagement and retention in their properties.
How Was HqO Started?
HqO was founded by a team with deep experience in technology and real estate innovation. The founding leadership includes:
- Chase Garbarino (Co-founder and CEO)
- Greg Gomer (Co-founder and Chief Customer Officer)
- Kevin McCarthy (Co-founder, SVP, and CTO)
- Shelly Just (Chief of Staff)
- Spurti Kanekar (VP of Legal and HR)
- Steve Dietz (VP, Product)
- Reed Gilbert (VP, Finance)
Several founding members previously co-founded AmericanInno, bringing valuable expertise in digital community-building to HqO's mission. You can learn more about their journey on HqO's About page.
What Makes HqO Different?
HqO stands out for its focus on converging data, technology, and customer experience into a unified platform tailored for real estate. By supporting large-scale portfolios and delivering measurable engagement outcomes, HqO enables property owners and managers to adapt to changing tenant and employee expectations.
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