Got It AI is an enterprise-focused software company specializing in generative AI chatbots and conversational automation solutions. Got It AI provides tools for businesses to create, deploy, and manage AI-driven virtual agents, knowledge base assistants, and agent assist applications, with a strong emphasis on accuracy and privacy.
What products and services does Got It AI offer?
The company's core offerings include:
- ArticleBot with TruthChecker: A natural language chatbot that leverages internal or external company documents to answer user queries. Integrated with TruthChecker, it verifies facts and detects hallucinations, ensuring reliable and accurate responses.
- ELMAR (Enterprise Language Model Architecture): A lightweight, enterprise-grade language model designed for building sophisticated chatbots that can run efficiently on standard hardware.
- AutoFlows Platform: This suite includes AutoDiscovery, which analyzes historical conversation data to uncover dialog paths. These can then be verified and automated in the AutoFlows studio. The AutoLearn Optimizer component continuously improves virtual agent performance over time.
These solutions are used across customer service, IT service management (ITSM), and sales environments, enabling businesses to provide automated support, enhance agent productivity, and maintain robust knowledge bases.
Who are Got It AI's customers?
Got It AI serves a range of enterprise clients and organizations, including:
- Handshake
- Aditya Birla Capital
- Consumer technology manufacturers
- AIA, a major Asian insurance conglomerate
Their technology is suited for any organization seeking to automate conversational workflows while maintaining information accuracy and privacy.
How was Got It AI started and who leads the company?
Got It AI was founded by a team with expertise in product development, AI, infrastructure, and data operations. Key team members include:
- David Chu (Co-Founder, Product & Partnerships)
- Amol Kelkar (Co-Founder, Chief Scientist & CTO)
- Gabi Zuniga (Infrastructure & Infosec Head)
- Nikhil Varghese (Senior Machine Learning Engineer)
- Rajesh Varma (Data Operations)
- Peter Relan (Executive Chairman & Lead Investor)
- Chandra Khatri (Advisor)
The company is privately held and headquartered in Palo Alto, California. More details about the team and company can be found on their About page.
What makes Got It AI different?
Got It AI differentiates itself by combining ease of chatbot creation with built-in fact-checking (TruthChecker) and privacy safeguards. Its modular platform allows organizations to leverage historical data for automation and to deploy powerful language models within existing infrastructure constraints.
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