Cleon is an AI-native software implementation platform developed to accelerate and simplify customer onboarding for B2B software companies. The platform, available at Cleon, automates key implementation workflows—including discovery, planning, data migration, and validation—so customers can go live faster and with fewer manual bottlenecks.
How does Cleon work?
Cleon streamlines the traditionally complex software onboarding process by leveraging artificial intelligence across several critical areas:
- AI-Powered Data Migrations: Cleon’s AI agents analyze, map, clean, and transform customer data files from any source into the client’s required schema, greatly reducing the manual effort and risk typically involved in data migration projects.
- Planning Co-Pilot: The platform automates planning deliverables by instantly generating Statements of Work (SOWs), Product Requirements Documents (PRDs), and other key documentation, enabling smoother project handoffs and reducing time-to-value.
- Customer Knowledge Base: Cleon captures and manages 'tribal knowledge'—the informal information shared during implementations—tracking files, sending reminders, and handling change requests with AI-driven workflow management to help avoid project delays.
Who uses Cleon?
While Cleon's customer list is not publicly available, its platform is tailored for SaaS businesses and B2B software providers that require efficient, scalable onboarding for new customers. The solution is suited for implementation teams, onboarding specialists, customer success managers, and technical project leads who are responsible for moving customers onto complex software platforms quickly and reliably.
What makes Cleon different?
Cleon distinguishes itself by being built fully AI-native, focusing not just on automating isolated tasks but orchestrating the entire onboarding and implementation process end-to-end. Its ability to transform messy customer data, generate documentation automatically, and create a living knowledge base positions it as a comprehensive solution for modern software onboarding challenges.
Who leads Cleon?
Cleon was founded by Ricardo Pantaleón, who brings prior experience from Palantir. His background in building enterprise technology informs Cleon's focus on leveraging AI to solve operational bottlenecks in software delivery.
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