FacilityONE is a facilities management software provider based in Charlotte, North Carolina, specializing in transforming fragmented facility data into a single, organized platform for intelligent asset and maintenance management. FacilityONE offers Computerized Maintenance Management Systems (CMMS), Computer-Aided Facility Management (CAFM), and Enterprise Asset Management (EAM) solutions tailored for a wide range of organizations, from small and medium-sized businesses to large healthcare and commercial real estate properties.
Their core platform enables clients to manage both preventive and corrective maintenance tasks, integrating easily into existing operational processes. FacilityONE's standout feature is its interactive blueprint technology, which allows users to visualize all connected systems within their facilities, including upstream and downstream impacts of asset failures. This interactive approach is designed to improve decision-making and reduce downtime.
The company also provides a custom analytics platform called SMARTPRINT Alpha, which visualizes facility information to support critical business decisions. FacilityONE addresses challenges like workforce turnover and aging facility staff by delivering full turn-key implementation and comprehensive, inclusive training, ensuring clients can successfully adopt and benefit from the system.
Who Uses FacilityONE?
FacilityONE serves a diverse set of organizations, particularly in healthcare, education, and commercial real estate sectors. Notable customers include:
- Albany Med Health System
- Maple Lawn Nursing Home
- Atria Senior Living
- Edgerton Hospital
- Wayne State College
- Founders Group
- MASS MoCA
How Was FacilityONE Started and Who Leads the Company?
FacilityONE was founded and is led by a team with experience in software development and client services. The leadership team includes Pierre Harrison (Chief Executive Officer), Lynn O'Donnell (Chief Operating Officer), and Leslie Slepak (Vice President of Client Services). Their focus is on delivering practical, technology-driven solutions for facilities management. Learn more about their background and approach on the FacilityONE About page.
What Makes FacilityONE Different?
FacilityONE differentiates itself through its interactive blueprint technology, integrated maintenance solutions, and custom analytics. The emphasis on turn-key implementation and training is designed to address pain points like workforce changes and system adoption, setting them apart from more generic facilities management solutions.
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