Ember is an AI-powered revenue cycle management (RCM) platform that helps healthcare providers automate medical documentation and billing. Ember leverages artificial intelligence to streamline clinical documentation, automate coding and billing, and optimize reimbursement processes for hospitals and clinics.
How does Ember work?
Ember's core solution centers on real-time AI scribing, automated coding and billing, and advanced claim management. Key features include:
- Real-time AI scribing that captures clinical encounters automatically
- Automated and accurate ICD-10 coding and DRG classification
- Built-in eligibility checks and claim scrubbing to prevent denials
- Denial prevention tools and workflow optimization
- Seamless integration with major EHRs like Epic, Oracle Health, athenahealth, and ModMed
By automating these traditionally manual processes, Ember aims to reduce costly errors, accelerate reimbursements, and allow providers to spend more time with patients rather than paperwork.
Who uses Ember?
Ember serves a diverse range of healthcare organizations, including hospitals, specialty clinics, and health systems. Notable customers include:
- US Department of Veterans Affairs
- National Taiwan University Hospital
- Peninsula Gastroenterology Medical Group
- Ozark Ortho
- Y Combinator
- Century ENT
- Atherton Endoscopy Center
- Northern California Foot & Ankle Center
- Veranova
- Ember Podiatry Automation
- Financial District Foot & Ankle Center
These users rely on Ember to enhance coding accuracy, reduce claims denials, and manage complex billing requirements efficiently.
What makes Ember different?
Unlike traditional RCM solutions, Ember integrates advanced AI to handle documentation, coding, and claim management in real time. This reduces manual intervention, minimizes errors, and provides actionable denial intelligence, which is increasingly critical as denial rates rise in both commercial and Medicare Advantage markets. Ember's seamless EHR integrations and automated processes set it apart in optimizing clinical and administrative workflows.
Who leads Ember?
Ember was founded by Charlene Wang (CEO and Co-Founder) and Warren Wang (CTO and Co-Founder). Elizabeth Wells, MPH, serves as Chief of Staff. The leadership team brings expertise in healthcare technology and operational efficiency, driving Ember's mission to transform medical billing and documentation.
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